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September 2022 by Eric E.
I gotta give Tristan Mathis a BIG shout out for finding me a great mustang it’s a car I’ve wanted for years. Also a big shoutout to oracio Martinez always treats customers with respect
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August 2022 by Robin H.
I have been taking my work truck to All American for many years and they are the best,I wouldn't take it anywhere else. Shawn, Lance and their team always take care of my maintenance needs!! 5 stars for them!
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July 2022 by Kenneth Waggoner
Parts is closed on Saturdays. Hmmm, the day most people have off and will be needing parts, lets close the parts counter. Right, makes perfect sense.
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May 2022 by Sammy R.
They are always eager to assist me in getting prompt service
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March 2022 by L H.
All-American Chevrolet is friendly and personable!! Lance and Jessica, in the service department, are helpful and take care of your needs with a smile!
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February 2022 by Billy B.
Robert and All American are the best!!
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November 2021 by Richard Dexter
ONE STAR IS TOO HIGH OF A RATING!It’s been so long I can’t remember what color my vehicle is?? Wow!This collision shop was where all body shops send vehicles that need any sensors calibrated on front end damage for Chrysler, Jeep and Dodge vehicles. So we went straight to the main source and took our Pacifica to this collision and auto body collision center for our vehicle to be repaired. Once they have your vehicle, it becomes endless times delays and new promised deadlines to have the car back to you that NEVER HAPPEN. The auto manufacturer built the car in shorter amount of time than it is taking this place to put on a new bumper and calibrate the sensors . The general manager is also a joke. This guy goes through Service Manager‘s almost monthly. He promised to get on the car and get returned in a reasonable amount of time however six weeks and counting is not a reasonable. He promised to also give us regular follow up and phone calls to keep us in the loop on our cars progress. However the way they change staff there there’s no way possible anybody could remember to make those calls or pull the same promises. For all practical purposes this body shop should not be in business and the General Manager should find something else to do! I would not even recommending bringing your child's red wagon in for repairs as they will be in college before the work is completed. My advise to anyone who is looking to have their car fixed at this location: "is Run Forrest, run!"
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July 2021 by Emily H.
We purchased a 2021 Ram Laramie Megacab. It came prepped for a 5th wheel hitch. We ordered the hitch when we purchased the truck. Brought the truck in to get it installed, and they had ordered the wrong hitch. Brought it in a second time, waited at the dealership all day only to find out that only part of the hitch came in. Brought it in a third time only to find out they still didn't have all of the parts. Brought it in a fourth time only to find out they wanted to keep it all day because they didn't know how to install the hitch and they were going to have to call for the instructions and then find someone to put it in. Said if they couldn't find someone, they would send it somewhere else. I finally had enough and told them that they could just load it in the back of the truck and my husband would install it himself. I even looked up the Instructions and it is a 15 minute install. Yes it is heavy, but once it is in the bed, should take 15 minutes. When I said I was just going to take it home, they changed their tune and decided to get it done right then and there. They also never detailed it like they were supposed to. The only people who were busting their butts to help us resolve this we're Jason the sales guy and Jordan the finance guy. It is ridiculous that we are in Texas and they have hired people who don't know how to install a 5th wheel hitch. It took us almost 2 months to finally get our hitch. The only saving Grace was they gave us a free oil change.
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March 2021 by Devon Shackelford
The best car buying experience ever! If you are busy in the everyday hustle and bustle like me and my boyfriend are, please contact Mike Castro the Internet Manager. I presented Mike with a flat impossible situation on a Friday at 8:30 AM Mike had a solution for us, by 6:30 that night we were back home in our new truck. I will take all my business to this dealership. They are very upfront and open about what you are getting, they give you a great amount for your trade! If you are in the market for a new car.... make this your only stop and you wont be sorry that you did! Everyone at this dealership is extremely professional and personable.
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January 2021 by Anyssa Martinez
I recently went to this dealership personally knowing Ryan Schneider from a different job but knowing that he would help me get into the perfect vehicle for me and that’s exactly what happened! The whole dealership congratulated me on my new pick and Jordan their finance person was funny and helped me understand all the benefits of using their warranty. All around a wonderful experience and I am so happy with my new Jeep Renegade!
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December 2020 by Freddie Ramirez
They lie like hell
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December 2020 by Nicolasa G.
Mike Castro and the team at All American did a wonderful job getting me in and out with a great deal! Thank you for the great experience.
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September 2020 by Veronica Gutierrez
Guaranteed me that they would look at my car and they sure did keep their word. Thank y'all for the best customer service experience and I'm so glad y'all were able to get to my jeep fixed in a timely manner. Awesome job!!!
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September 2020 by Jeff Mercer
Great people and great service!
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August 2020 by Anthony B.
Jordan was awesome and super helpful. This was the easiest car buying experience we have had. Thank you for all your help!
