Silsbee Toyota Service Department is a family-owned, certified service department known for its expert care and dependable auto repairs and maintenance. The service department is consistently described as great, one of the best, and as having its stuff together. Customers report that work is performed well and in a timely manner, with staff who go above and beyond to help. The team is courteous, professional, and works to earn a great reputation. Many customers bring their Toyotas here regularly and appreciate the reliable service. While the service department receives high praise, appointments can sometimes run long, though free wifi is available. The business does charge an extra fee for credit card payments, which some customers note as a drawback. Overall, the technicians are highly-trained, handle automotive needs correctly the first time, and prioritize customer safety in all work from oil changes to major repairs.
I was just visiting Texas when my truck was due for maintenance. I called and got an appointment the same day. I arrived early, but they were able to get me in right away. Thank you to everyone who made this an easy process. I was in and out within an hour.
October 2023
The service on my vehicles is always performed in a timely manner, service dept. is great.Services: Transmission
October 2023
Great experience. Very pleased with Silsbee Toyota in all aspects.
