-
June 2023 by Nina Roberts
Had my vehicle towed by them, although I asked the police to call another tow service. The pick-up rate was a rip off. Charged individual prices for towing, labor, and clean up. I did some of the clean up.I wish the tow service I asked for had been called. Was just rattled after having car totaled.
-
December 2022 by Mizz Mason
I was stranded in Kountze on a Wednesday evening. I called my insurance provider to get roadside assistance. They called Paynes to tow my vehicle. We waited over 4 hours. They never came. My agent had to contact another tow company.
-
July 2022 by Jaxon B.
the dispatcher her name was Ciarra was so nice and clear she needs a raise
-
March 2022 by Janice Strawther
Good Body work. Fixed my car bumper. No problems.
-
December 2021 by Josh Eaves
My bike was stolen after I crashed it bc I couldn't stop them from taking it away to sell it and told me I need to pay a couple thousand dollars to get it backI can barely pay for my on Bills that bike was all that I had for funI wont forget this! I pray no one gets there stuff stolen from them ever again
-
November 2021 by Angelina Marie Foil
Horrible paint job. Was paid $5000+ to repaint vehicle. Didn’t put screws back in headliner. Didn’t put clips back in wheel wells causing it to fall and rub tire. Broken clips in bumper and sun visor. Trash in paint, sanding marks under paint. Was told because it was a recall job they used cheapest paint possible. Threatened me and talked down to because I’m a female. Was told it was not under warranty so they wouldn’t repair. None of the issues are warranty item they are just the items they messed up when repainting. Told that none of those employees are there anymore so not his fault. Owned is entitled and thinks he is better than anyone but in nothing but a thief.
-
November 2021 by Brian Vickery
There a good company, from a driver's point of view eh I'd rather not go back there (worked for em about 3 years ago) but as far as equipment goes they run some good rigs.
-
May 2021 by Glenda Andrus
Very good place to take car to be worked on, reasonable prices, nice people.
-
October 2020 by Shelly Harrison
Nice People and take care of your Automobile and your in a out :)
-
August 2020 by Katie Bearden
Really nice I bought a car from him nothing wrong with it great services nice people
-
July 2020 by Shannan Lewandowski
My brother in law works here and they treat him great
-
June 2020 by Jeromy Landers
Always a pleasure doing business with them. I have had many vehicles towed with them and they have always done a great job for me.
-
May 2020 by Jackie Jackson Friday
april 9,2020 i was held up all day by a wrecker service and then told they couldnt fix my tire because it was not on the ground.they said I would have to crawl under my truck and get the spare myself out before they would come.I was in tears.it had been a long day,im 67 and disabled.I found PAYNES WRECKER SERVICE THRU MY INSURANCE.I LIVE IN LUNBERTON,THEY ARE IN SILSBEE.i DONT THINK IT WAS 20 MINUTES BEFORE THE DRIVER ARRIVED.WENT UNDER MY TRUCK.FOUND MY jACK AND LUG NUT RELEASE AND LOWERED MY TIRE,CHANGED IT.MADE SURE IT HAD PLENTY OF AIR.SPRAYED THE WHEEL WITH WD40 BECAUSE IT WAS KIND OF HARD FOR HIM TO GET OFF.i WAS ON THE ROAD AGAIN.HE WAS SO KIND AND NICE HE MADE UP FOR THE RUDE WRECKER DRIVER I WAS SUPPOSE TO SEE EARLIER THAT DAY.THANK YOU PAYNES WRECKER SERVICE.YOU ARE # 1 IN MY BOOK.jACKLYN FRIDAY LUMBERTON TEXAS
-
March 2020 by Margie Haywood
Very good people. They are my neighbors. Always helpus out when needed. I wouldhighly recommend their services. Also.a Christian group.
-
March 2020 by Kountze Girl
Good place
