The Donalson CDJR Service Department in Silsbee, TX, is known for its professional and friendly service. Customers appreciate how easy it is to check in, and staff keep them updated throughout the process. Repairs and maintenance are completed quickly and as scheduled, often ahead of time. The technicians handle a wide range of services, including oil changes, tire rotations, batteries, and engine or transmission repairs. Customers have had their windows tinted, vehicles detailed, and paint chips buffed out, all done with care and at an affordable cost. The staff is respectful, helpful, and willing to work closely with customers to resolve issues, even coordinating with providers for specific repairs. Many reviews highlight the efficiency, professionalism, and kindness of the team, along with the quality of work performed. Overall, the service department provides reliable, timely, and courteous care that keeps customers coming back and recommending the business to others.
Love Donalson. Very nice people to deal withService: Oil change
February 2023
Kari was great. She took good care of me. As far as dealerships go. I will continue to use this dealership over a mechanic or lube shop. Prices are also on par with other places.Service: Oil change
February 2023
Great service! Thanks Tim for everything!Service: Electrical
