Texas Precious Metals Depository is highly regarded for its excellent customer service and professional staff. Customers appreciate the helpful, respectful, and caring attitude of employees, particularly those who handle inquiries and shipping. The entire process of storing precious metals is described as clear, easy to follow, and well-organized, with many customers expressing confidence in the company's reliability. The depository offers direct dealings with vault staff, avoiding middlemen, which adds to the trust and convenience. Customers frequently recommend the business, noting that their positive experiences have made them loyal clients. Overall, Texas Precious Metals Depository is seen as the "go to" firm for storing precious metals in the U.S., earning praise for its helpful staff and smooth processes that turn satisfied clients into "raving fans."
Websites are always nice, marketing strategies. More research & verification needed.
February 2023
My experience with TPMD has been a pleasant one, in particular my email and telephone conversations with Kris H. and Johnna J. They both have gone beyond the typical business response one often encounters today, with not just a helpful attitude but a respectful, caring tone that has been obvious in our exchanges.
November 2022
Great staff . Anytime I have called to ask questions or inquire about anything no matter who I talked to They were Courteious , Pleasent and Very Helpfull , Very Rare these days . I would highly reccomend doing business with this company.