-
July 2022 by D K.
thought I was picking up 90 supply of my insulin.... was given a 30 day supply due to insurance issues. not once did anybody say that it was only a 30 day supply for 3 times what I pay at other locations. Had I been informed before I paid them I could've my time and money. They definitely need to improve their communication with their customers. If you try to call them regarding a prescription you will be placed on hold, then your call will be answered by a call center somewhere else and if you actually need to talk to your pharmacist you will have to be put on hold again until they can answer the phone at the actual location. Very Disappointed
-
July 2022 by Google user
The pharmacy wait time is absurd. They typically have 1 person working both the drive through window and inside counter. I wait over an hour 1/2 in the lines to pick up a prescription. This is why I will be switch pharmacy. This line hasn’t move in and hour in the photo below. There’s only 2 cars in front of me
-
June 2022 by H j
My daughter Dr. Did research for me on a specific medication due to Cost. Not only do they not do what it says they do they had my medication under the WRONG last name these people are so assnine I have never liked Walgreens and now I rember why. 0 stars is to many.
-
June 2022 by John Stewart
The lady with a mask working as cashier is super rude and dismissive, she obviously wasn’t taught how to be respectful to customers I just came in for a water and the tone of her voice sounded so dismissive, you guys need to hire better people.
-
June 2022 by Ellen Ellen A.
This is the absolute worst for Pharmacy I have ever dealt with. They take forever to fill up prescription. I called him seven times to check on my prescriptions they told me one would be short so I waited until the next day when he came in I called and spoke with the pharmacist a Mr. Nickson he assured me that he would have my prescriptions ready by 3 that afternoon I showed up at 4 and all of them were ready except for one and they said Not only was it not ready and I didn't have me a partial but that I had not gotten the okay from the physician I called the doctor and the nurse said she has sent it in three times I got the total run around as to why I didn't get on my medicine the boy that was waiting on me was condescending and somewhat rude I told him that gas was now $5 a gallon I lived in the country a long way to drive and they have assured me that it would be ready now I have to make another trip back up here tomorrow and he proceeded to tell me about he had to drive into work so he understood about gas prices. But he was getting paid to come into work I did not get paid to come up and pick up my meds. Then I arrive today to pick up my medicine and I went through the the one drive-thru line if they have and they were giving a lady in front of me and her four children covid test while she waited in line gas is $5 a gallon she should have moved off of the line and allowed someone else to go up and get their stuff but she sit there and did all for those covid test while everybody in line waited on her why are these coaches being given in the one-lane that they have a drive-thru. And I'm a little nervous that I have to come in behind her not knowing whether or not she has covid and they're going to put my stuff in the very drawer that they put her covid test and she touched her hand on I'm a little uncomfortable with it I think it should be a different procedure to handle covid test. I will be changing my Pharmacy. My sister has Walgreens what she lives and she loves them so I'm guessing you did it's not Walgreens entity it is the people who run the Walgreens in Sherman on Texoma Parkway. Most times there is one person waiting on the window and the drive-thru at the same time which makes you have to wait a really long time to pick your medicine up and if you call they tell you your medicines ready be prepared to sit in the chair and wait for at least 30 to 45 minutes to an hour for them to fill the medicine that they have yet to feel even though they told you it was done. Absolute worst pharmacy around this area.
-
April 2022 by Honest Reviewer
The pharmacy wait time is absurd. They typically have 1 person working both the drive through window and inside counter. I wait over an hour 1/2 in the lines to pick up a prescription. This is why I will be switch pharmacy. This line hasn’t move in and hour in the photo below. There’s only 2 cars in front of me
-
April 2022 by David Busick
Absolutely the worst drive thru pharmacy in the area. I've sat at the window for the last 15 mins waiting to someone acknowledge I'm here. I'm currently just staring in the window while the people working try to avoid eye contact. Use CVS across the street instead.
-
April 2022 by Nickolas Stubblefield
This place is the ABSOLUTE WORST PHARMACY TO EVER EXIST. They consistently have one person working both the counter and drive-thru causing the wait time to take over an hour every single time I come to this place. I would give negative stars if possible. I rather eat a bowl of fire ants then wait in this god forsaken place.
-
April 2022 by Tammi D.
Terrible service. The app is never current and they don’t update you in a timely manner when scripts are ready. Been trying to work out refill issues being late for 6 months. Going to take my business elsewhere.
-
April 2022 by Angela Evangelist
Horrible. Wait time is ridiculous, app is never accurate with expected time for rx to be ready, waited over an hour one day and then they couldn’t find my rx when I got to the window…it was ready but “lost”.
-
April 2022 by Nick C.
I had a prescription for adderal for 4 years, I've never had an issue with using Good RX recommendation by my doctor in DFW.... this location Tells me they don't accept Good RX for adderal but they do for everything else.... so 60$ at walgreens... 30$ at Costco and they want me to pay 260$ because they won't accept it. I never complain or review.... but this location can pound sand. I'll drive 45 miles to not deal with that.
-
January 2022 by Karina T.
Place was clean. I just stopped by to use the restroom though. When i walked over to the bathroom, there was a sign that said "Restroom available upon request" so i went to go find an employee. I came across Gerri, and said "excuse me, who can i get permission to use the bathroom from?" She looked me up and down and said "No, you just go in." Pretty rude if you ask me.
-
December 2021 by Dawson B.
3 hours for a covid test. Ridiculous 7 cars in front of me took 3 hours to get through. CVS is a much better option. It's so hard to understand understaffing for the holidays it's either pure ineptitude or being cheap on Walgreens part.
-
December 2021 by Carson F.
This pharmacy is the absolute worst. Scheduled ahead for my covid booster and flu vaccine. Waiting over 40min and counting... takes forever for RX pickups, staff are unhelpful. Time to find a new pharmacy.
-
August 2021 by tammi daubenspeck
Terrible service. The app is never current and they don’t update you in a timely manner when scripts are ready. Been trying to work out refill issues being late for 6 months. Going to take my business elsewhere.
