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March 2024 by Baley Ball
Caitlin always goes above and beyond for my boys. Her personality shines every time for years now. She is the only one that they want to cut their hair because she makes it fun! We have been going to Caitlin over five years and we will follow her wherever she lands. Thank you Caitlin for your good attitude, positive vibes, and making my kids feel important each and every time. Amazing haircuts provided each time and a bonus is she’s pretty fast!
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March 2024 by Katie Burr
People who check in on line DONT KNOW to also CHECK IN at the store. So we sit there waiting for 30 minutes while the workers happily skip over you while looking you straight in the face smiling. They make ZERO effort to call out your name before skipping you to the back of the line which is usually 45m+
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January 2024 by Jose Montano
My family and I have used Sports Clips for many years but today was our last. While our 4 year old son, was getting his hair cut, the Store Manager in Sherman Texas, Cassie Stearns, who was using the booth next to us was constantly outwardly complaining and making off colored remarks about people including my wife and I who were helping our stylist with our son. She outwardly said in front of all the other customers how obnoxious we were, as helicopter parents getting in her way, if it wasn’t packed enough we had to be in her way. I almost came unglued on her as she made the remark in front of my wife but I held back. This is the store manager mind you. In my honest opinion, she needs to find a career that doesn’t include dealing with customers if they’re that much of an inconvenience to her. Absolutely unprofessional. We will never go back and recommend you steer clear also.
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January 2024 by Wes Mccullers
Nice staff,an great haircut
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January 2024 by Stephanie Logan
We've gone to several places that never cut my husband's hair right. Judy at Sport Clips did a fantastic job, and she is his permanent stylist now.
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January 2024 by Mitch Smith
The people are great, and the haircuts are good. The app and scheduling suck. This is the third time I have had an issue with it. Today, I checked in and was first in line. Then it said on deck, and then it said online, not arrived. I had an employee check me in again, and it put two names in front of me with an hour and twenty minute wait.
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January 2024 by Brice Lambert
Very unsatisfied with Cassie and the way she handeled customer service
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December 2023 by Alejandro Cruz
Very bad service
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December 2023 by Mari Bela
SportClips is a pretty good hair cut shop. It even has products on the shelf that you can buy too.
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December 2023 by Steve Rossar
Mandy was great did excellent job
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November 2023 by Mikala hodges
Don’t take your small kids here!! Sat and waited for over an hour and skipped in line cause i saw a butchered haircut and didn’t want that stylist. Sit my kid in the chair and they put a neck strip on a 3 year old that he didn’t like and i know you don’t have to force it on a child and then she makes a comment on they can’t do his hair if he’s upset? He wasn’t even kicking or thrashing? Just crying after your holding a neck strip on him as he’s trying to take it off. How about make a connection with him and slow down a minute for a minute so your not scaring him? I’m a barber and i am APPALLED at how kids are handled. If you don’t want to do kids then it needs to be posted somewhere or verbally said. Disgusting. And i did say out loud this shop sucks as i walked out. Sorry but seeing my kid being choked out by a neck strip was infuriating. Idk the stylist name but it was the girl with split auburn and blonde hair with bangs first chair on right. Terrible service and needs better training. Coming from a chain store myself from over 6 year i am truly embarrassed and sad for this shop for how this was handled. I’m happy to refer some regional instructors on customer service.
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November 2023 by Anderson Pierce
Went in and asked for a clean up and a little off the back. I got a whole haircut. I don't even feel confident in myself anymore.
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November 2023 by Nikki James
Hair in public bathroom sink, dirty toilet, full trash..... Manager told my 5 year old "I don't care" when she asked for a sucker. My kids hair is never as asked when we come here anyways. We walked today. Manager was comforonted to rude behavior and said it wasn't rude to tell a little girl those things. She also stated she needed to go outside and take her "chill pill". I'm inclined to agree. Girls fresh out of school trying I can't blame. But a lady in a manger position, I certainly can. Disgraceful, distactful, wouldn't have my child/rens hair done at this location.
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November 2023 by Collin Hefton
Sherman Store, close at 8pm I walk in an hour before closing and they weren’t taking anymore customers. No one but the hair dresser and myself.
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November 2023 by Daniel Viagra
Amazing service! I got a haircut from Bailey and she was very gentle and she cut my hair just the way I wanted! I would definitely go again and I recommend her!Service: Hairstyling
