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November 2023 by Paul Spencer
Love the old school way of doing business,
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August 2023 by Cory Meals
Had a great experience dealing with Bobby at Sam’s Lawn Riders. My existing mower gave out and Bobby gave me a great value on a trade in for a new SCAG zero turn! The new unit runs great and I’m loving it! The service and repair guys have also done a great job with any small engine repairs I’ve needed in the past. Great service, friendly staff, I highly recommend Sam’s for any and all of your lawn care equipment needs!
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August 2023 by Todd Garner
I can't say enough good about Bobby, Katie, and Cody. Our 23 year old Craftsman finally went down for good the other day, and we wanted to upgrade to a Scag to mow our 2 acres.I'm very knowledgeable about cars, electronics, equipment and farm equipment. I do all of my own maintenance and repairs, but I've never once even driven a zero-turn and did not know who to go to, much less what brand to trust.Sams came recommended to me by several friends and all of them said get a Scag.We showed up unannounced -just to look- and do my own research later. We met Bobby. He was more than willing to show me everything about Scag and was never even trying to sell or upsell anything. Try that at any car dealership! lolNeedless to say, I was overly impressed with everyone up there and we walked out after 30-45 minutes as proud owners.Cody delivered the mower the next day and showed us everything. Very nice guy!I've checked their reviews as well and this is not the first story like this ours, and I'm sure this won't be the last extremely positive review like this!We are now a Sam's Lawn Riders customer for life!Thanks y'all!Todd and Tracy Garner
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August 2023 by Aron Wood
Anyone looking to have the most top quality service & information please go to Sam's ! They are top quality & very knowledgeable.. plus they are willing to give advice for DIY guys like me ! 1000000% best shop for equipment needs & service !!!!
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August 2023 by Broken Bones
Watch out don't take your stuff here, they will scam you. We took our riding lawn mower here, they replaced the carburetor and tried to charge us $480. They said there was water in the tank but I know for sure that I drained it and put new gas in it before we took it there. At first he tried to say he put on a carburetor kit, then he changed the story to he put on a carburetor. I Googled it and I could not find a single carburetor for that year model riding lawn mower that was over $50. Though he claimed he paid $300 for the carburetor, I scoured the internet and could not find any that were that expensive. He claimed he put an oem part on it, but even the OEM parts were not that expensive. Plus when I got the mower back and checked it was not an oem part. Plus he stole my gas. my friend's name was on the ticket, he thought he was going to get his way with screwing her over because she is a female. When I confronted him, he threw the biggest hissy fit I've ever seen a grown man throw. This place is a total scam, I don't do business with man babies. I suggest you don't either.
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July 2023 by Lori Vaughn
Great customer service. Great people!
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July 2023 by Shane Hewett
Customer Service well beyond any standard expectations! They were open on a holiday weekend when most others were closed which I am grateful for but that’s not the best part. They were out of stock on the part that I needed but managed to find a fix for me anyway so I could finish up mowing my 6 acres while off work. They literally come out and fixed it while it was still on my trailer!
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July 2023 by Greg Russell
After purchasing my Scag 72" mower years ago, I had an issue with it that resulted in shipping parts to me in East Texas. Bobby personally reached out to me during the process in a way that not many would do. He is definitely carrying on the long standing tradition of great service that Sam's Lawn Ridders has been built on. I appreciate the great service.
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June 2023 by Bill Caver
I have been a customer of Sams for ten years when I bought my ScagTiger Cat from them. I’m just a private homeowner but I’m treated like a professional when I go to Sam’s. They delivered that Scag to me the afternoon I bought it. I checked everything and started mowing but I did not tighten the oil cap. There was oil all over everything, even the back of my seat was covered with oil. Sam’s was closed but I called the next morning as soon as it opened. They did not send a guy to work on that mow, They sent a guy with a New mower and changed it out. That’s the kind of people at Sam’s. Yesterday, I bought a used one there. I still have my old one but needed something larger for some acreage my son owns in Oklahoma. Brought it home and started mowing a field next to my house. Long story short, it quit, I left a message after hours and in 30 minutes there was a mechanic at my house AFTER HOURS.! It turned out to be a bad safety switch and took him about 10 minutes to replace. No charge to me. You think I’m some kind of rich guy being catered to? No, I’m a retired deputy sheriff who lives in a two bedroom frame house. I just happen to be a Sam’s Lawnriders customer.
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May 2023 by Randy Tew
They made me fill as if they didn’t need my business because I was looking for a used mower.
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May 2023 by Renae Inouye
The guys at Sam lawn Riders is awesome and go out of their way to help you find what you a looking for. If they don’t have it in stock they find and order it for you.
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May 2023 by Brian M
Bad customer service, argumentative people when theres just no need for it. I called to get a cost on a part, I got the cost then the lady put me on hold while she got a shipping cost. Then a guy picked up the phone with a very different tone, he got way off topic and defensive about serial number nomenclature. All I needed was their cost on a part, they tried turning it into a long argument where they were trying to get me to hold while they called the manufacturer to prove their point. Would have been easy to just look up the cost and possibly make a sale. I would recommend avoiding this place if you're looking for level headed persons to help you with your mowing needs.
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May 2023 by Michael Courtright
Great service! Took my push mower in to get fixed and had a quick turnaround. Also, bought a pole saw. Super friendly!
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April 2023 by Joseph Canter
I’ve been conducting business with them for 2 years now and have never had a bad experience. They are always friendly, professional, and timely with maintenance of my equipment.
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April 2023 by Santiago Carrión Rivero
Great place to get your equipment repaired. Costumer service is awesome.