-
February 2023 by Intok Lisai
I took my older year model Lincoln Navigator to get looked at \\u0026 repaired. Had to drop it off \\u0026 took 2 weeks to get it back. I expected more out of them but I guess they are not a leader in VIP
-
January 2023 by Augustine
Not very good service. It's already been over a week since I took my vehicle there to get looked at \\u0026 repaired. Still haven't heard from them about my vehicle \\u0026 costs.
-
December 2022 by Texas Aggie
I get in and ask one of the service guys how many quarts and cost for the specific diesel engine. He points to the $109, and says I am not sure of how many quarts it will take. So, I asked another service guy, and he said 15 quarts. I asked the price, and he said about $109. So, I noticed the service guys going to the lobby and telling people bad news and the extra charges. Yeah, they got me with you need new fuel filters for $140. So, I get the bill, and they charged me $140 for the oil change , and $150 for the filters. I am sure the parts and oil they use are good grade. This is not a fast service place. A walk in appointment took 30 minutes to get the truck in the bay, and at least 1hour of work(the guy was working hard).They did do the 30+ point inspection. They did say all else looks good.
-
November 2022 by Google user
I get in and ask one of the service guys how many quarts and cost for the specific diesel engine. He points to the $109, and says I am not sure of how many quarts it will take. So, I asked another service guy, and he said 15 quarts. I asked the price, and he said about $109. So, I noticed the service guys going to the lobby and telling people bad news and the extra charges. Yeah, they got me with you need new fuel filters for $140. So, I get the bill, and they charged me $140 for the oil change , and $150 for the filters. I am sure the parts and oil they use are good grade. This is not a fast service place. A walk in appointment took 30 minutes to get the truck in the bay, and at least 1hour of work(the guy was working hard).They did do the 30+ point inspection. They did say all else looks good.
-
October 2022 by Shane Hewett
I use to love the Quick Lane when I first bought our new 2019 Kia Optima. Over the last 2 years that has changed horribly. Please pay attention and do your own research an employee and even manager will lie to you in a hurry! If they tell you the manufacturer has changed the type of oil your vehicle requires, please know that the manufacturer is legally liable to inform you of that. A phone call to the manufactures customer care line will quickly prove the lies. On a second note, if they come show you a dirty engine or cabin air filter you should know that it is not the one from your car. Yours may be clean and perfect, but for fact the one they bring you will be nasty and dirty, but its not the one from your car!
-
January 2022 by CM Tucker
The guys are all very polite, they meet you at the car and it from there and I'm so glad they are doing more than just servicing the cars. They now wash , vacuum and do the tires. When I left it looked and ran like a brand new one and it's 12 years old. Thanks guys.
-
October 2021 by Kaleb Waymire
Took 2 hours for an oil change. Not very “quick” as the name implies.
-
September 2021 by Candace Dennard Jarvis
Always kind, timely, professional and helpful! Definitely recommend!!:)
-
August 2021 by James Greer
Got an oil change,tire rotation and the works!!! Received great service,great personnel!!!?????
-
August 2021 by Toney Stephens
i showed up to quick lane in sherman at 12:15 on saturday. i drive a diesel and i know it takes a little longer but come on u can’t get it done in 45 minutes. also when u look up quick lane on internet it says they r open till 1:30 . i drove from bonham to sherman for nothing . i am a little peed.
-
May 2021 by Wayland Muncrief
Damon does a great job ! Fast, efficient, knowledgeable, and friendly !
-
March 2021 by Pamela Wilson
Phillip the front desk guy is awesome he treats me like I am a normal person . He is very friendly
-
March 2021 by Lucas Miller
Clean Facility, free cappuccino, friendly staff, high prices, and will find every excuse not to fix your tire, and instead, try and sell you 4 more.
-
January 2021 by James Bailey
Because of Bob Utter honesty and great workmanship .I will continue to use Bob utter services and his mechanics are truly professional mechanics. thank you Bob better for fixing my truck it’s the main source of my income without that my family and We would suffer so thank you for keeping my truck running smoothly and Efficiently James Bailey
-
January 2021 by Terry Clark
Awesome fast and absolutely the cheapest I've found for oil change.
