-
January 2024 by Cynthia Kondo
These guys always take great care of me and my vehicles! Always keeping me informed, and in a timely manner. I won’t take my cars anywhere else. I trust Josh and his team completely and will always recommend them to others.
-
January 2024 by J Niehus
My barely one year old F 150 was involved in an accident recently. I got that familiar dull headache you get when you see your formerly new truck now damaged. You begin to contemplate the insurance headaches, repairs, delays, etc. Then when it’s done your car still isn’t quite right.Not so this time.I met with Brad at National Auto Collision. He jumped right in and meticulously evaluated my truck. I had a detailed estimate in no time, he then contacted and worked thru the insurance agency handling the claim. I was kept apprised throughout the entire process. Picked up my truck last week. It looked better than when I drove it off the dealer lot. They did an EXCEPTIONAL job. Inside and out….it looks great!What a pleasure it was working with this company. From the front office to the detail guy, they’re pros. I highly recommend!
-
November 2023 by Trey Whitehead
Brad went above and beyond the call of duty to take care of my ol’ bessy!! Thanks for the great work and keeping me in the loop every step of the way!
-
November 2023 by Angelo Colon
After almost 3 months of not having my car they still gave me the runaround my car was throwing to the left they used aftermarket parts that didn't work made a lot of noise I had to trade it in lost 8,000 because after 18,000 that they changed to fix it never going back.
-
September 2023 by A&O Auto Care
We cannot praise this business enough! They are professional and they take pride in their job! Their work is quality work! We highly recommend National Auto Collision in Sherman!Service: Auto body & trim repair
-
August 2023 by Kindra E.
Absolutely horrible customer service...do not talk to Larry, he's an estimator only!!! He does not answer questions, he talks in circles. No clue why he is employed there honestly. When you take a car to a body shop, updates are needed and are to be expected. This place does not do this. Others may have had great service, but not this customer. Be careful who you choose guys...
-
June 2023 by Ed Beard
There's better companies than this place out there. Do your research. Call and talk to the people first. Show up and get a feel for the mood of the staff. Find someone you trust personally. Read Google reviews. Check the company website. Be PICKY because there's a million shops to chose from.
-
March 2023 by Cooper Lyons
Took my car in after the Hail storm to see Josh! He got my car fixed and helped me out through the whole process! Never missed a step and was very thorough! Will never go anywhere else ever again! Appreciate the service National Auto!Services: Auto glass repair
-
March 2023 by Andrea Clark
Thank you Josh and National Auto Collision team for an easy stress free experience with getting my car repaired! Everything looks amazing and we greatly appreciate it!
-
March 2023 by Misael Gutierrez
This place is awesome. They did a fantastic job on my wife’s car. They went above and beyond, and had it ready when they said they would. Very happy with their work. Would definitely go back if ever needed to again. Mr. Ríos was very helpful, and explained everything in detail to my wife and I. Thank National Auto Collision. Great Work!Services: Auto body & trim repair
-
March 2023 by Sierra Wilhite
Love these guys! Friendly & professional. My Jeep looks great and they detailed my car: I hope I don’t need repair work again anytime soon but if I do I’ll definitely be back!!Service: General repairs & maintenance
-
February 2023 by Lisa Landry
If you are located in the Sherman area, I advise that if you require collision or mechanical repairs to your vehicle, DO NOT USE National Auto Collision and RV.On November 15, 2022, my vehicle was towed to National. They subcontracted mechanical work to a local mechanic, but failed to disassemble the vehicle properly, which resulted in an insurance supplement for additional repairs. Per Ashley, an employee of National, the supplement could not be submitted until repairs were completed and the part required was on backorder. On January 17, 2023, I visited National to discuss the issues with owner Josh Ellison. Mr. Ellison became aggressive and spoke to me in a condescending manner. He then refused to allow me to see my vehicle and told me to leave his facility. I have been told on multiple occasions my car would be ready, then when I follow up, there is a delay. On February 7, 2023, I contacted my insurance company regarding the supplement and was notified it was submitted that morning. National failed to submit in January when the repairs were complete. Mr. Ellison refuses to provide documentation proving an earlier submission and will no longer cover my rental which is his liability. This is unethical business practices and I am giving my testimony today so that you do not fall victim to a scandalous establishment.
-
January 2023 by tara s
I'm very impressed with National Auto Collision! They are professional and walked me through the process. The estimate was accurate to the penny and my car repair was finished on the day expected. Working with Ernesto and the staff has been a pleasure. Thank you again!
-
December 2022 by Zach Westbrook
Best collision shop in town, these guys care and do amazing work.
-
November 2022 by Kimberly Moore
I dropped off my vehicle for repairs from being rear ended, when getting my vehicle back I noticed small rock chips all over my front window. They have declined over and over to fix it knowing by photos i.was not there prior. Poor communicationServices: Painting
