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March 2024 by Mary O.
Super disapointed with the lack of customer service. Not sure if under new management but not the experience we have had for years prior. We buy Mayo furniture and sent back for repair under Mayo warranty. Furniture was gone from January 20th to March 2nd. During this time Mayo had it for about 7 days) Our furniture came back filthy, not repaired, and damaged. Knights Furniture led me to believe it just took Mayo that long when in reality they only had it 7 days, Maddison took pictures when he came out to my house. Now that the furniture is returned and damaged, he no longer has pictures to show our furniture was in good shape when it left. This furniture sits in a 2nd living it is not our main gathering area. Prior to them taking it the furniture looked new with padding missing on arms and small fabric tightening. Now it looks and smells like it's been left misused. Knight Furniture owner still has yet to call me. So this is my only way to warn others!
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January 2024 by Thomas Haney
My wife and I are first time customers of Knight Furniture here in Sherman Texas. We are so pleased with our whole experience from our first meeting with our salesman Phil to our final interaction with the very nice delivery men. The quality of our sofas is outstanding.We were very impressed the the way all the staff at Knight Furniture treated us. They were all very kind and they went out of their way to help us even after we changed our minds several times about the sofas we'd purchase.I know we'll be back for any future home furnishing needs.
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August 2023 by Janice Swarts
Quality furniture and quality assistance from the Knight employees. They are our "go to" when we are looking for furniture.
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August 2023 by Linda Wright
Perfect place to get your nails done. Jennifer is great!Place is very clean and staff is very friendly. Michell and Sharon are the hair stylish.
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March 2023 by John Allen
Loved it! Their TV commercials are always top notch!
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February 2023 by Stan Countz
Great folks. We bought our kitchen table and chairs there. Delivery folks were prompt and careful.
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July 2022 by Sid Vicious
Kaley made our experience go so smoothly. Upon arrival, she asked us if we were looking for something in particular and gave us the run down of the building (which is 3 floors!) And all the ins and outs of the additional rooms as well. She let us browse the different selections they had without hovering over us or pressuring us into a purchase but checked in on us multiple times to make sure we were still doing okay. She was awesome! The boys in the back were also very kind and helpful with loading our new sofa into our van.They have many different options to choose from and it's not as suffocating as walking into an IKEA lol great place and will definitely recommend!
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June 2022 by Sidney Quil
Kaley made our experience go so smoothly. Upon arrival, she asked us if we were looking for something in particular and gave us the run down of the building (which is 3 floors!) And all the ins and outs of the additional rooms as well. She let us browse the different selections they had without hovering over us or pressuring us into a purchase but checked in on us multiple times to make sure we were still doing okay. She was awesome! The boys in the back were also very kind and helpful with loading our new sofa into our van.They have many different options to choose from and it's not as suffocating as walking into an IKEA lol great place and will definitely recommend!
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June 2022 by Tommi Sue Homuth
Quality with traditional and modern choices. Wonderful people to work with and they deliver! We recommend them to our real estate clients!
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May 2022 by Rhonda S.
First time visiting Knight Furniture. Had no idea how large the store would be, 3 floors ! Very happy with all the different choices. I was only looking for a sofa but ended up buying sofa, electric recliner and computer chair. Prices are really great as is the quality . Liked that the sales person Amanda was very friendly but not pushy. Gave me plenty of time after showing me around to just wander on my own , giving me space to decide. Then the real shocker was when she told me they could deliver everything next day . Next day Wade and Robert delivered , set everything up, checked to make sure no damage, etc. Then went over how the recliner remote worked and asked if it was away from the wall enough for me. Both were very professional and kind. I will be going back anytime I need furniture in the future. Highly recommend this place for all your needs.
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November 2021 by Amy Sharp
Took a friend over to get some black Friday specials and the lady with the short grey/blonde hair acted like she didn't want to help..but Amanda was an awesome help..in my opinion over priced furniture but my friend got a good deal on a kitchen table
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November 2021 by Don B
The furniture was all clean and organized and the staff was friendly. Bought a dining room table right before closure and the staff helped me load and didn't even mention me putting them out at the end of the day. I will definitely go back in the future. Kaley was there to help, but not to pressure. We were happy to buy from her.
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September 2021 by Devon Arrington
Awesome place. I bought a couch from them a couple years ago. I had a rip happen and reached out to see if they could assist. They were great and helped replace the cushion!!
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August 2021 by Nightmar_ Wolf
My husband and I went to knight furniture today after lunch. We were greeted by a woman named Cindy. When we told her we were just exploring the square and have never been in before, she let us know what was on all 3 floors. 3 FLOORS! It's much bigger than we expected it to be! She made us feel welcome and let us browse around without following us throughout the store. It was such a peaceful experience. The other furniture stores we've been to made us feel pressured. The other sales girls were friendly to us even though we were not their customers. Even though we told Cindy that we were not looking for anything, we actually found a livingroom set that we love and decided to buy. She knew so much about the set and how it was built. I will refer all of my friends and family to knight furniture. Thank you for such a wonderful experience Cindy!
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August 2021 by Macy Mathis
Terrible employees. I walk in and as usual in any places that makes commission they tried to bombard me and i asked them to allow me to look and right after that they just started to turn all the lights out on me and my children. Definitely wont be comming back here and i had money in hand but oh well. I enjoy signature furniture wayy better anyways. Cheaper, and better furniture.
