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April 2023 by Stephanie Stephens
They have no clue how to help anyone they say they are there till you get your refund but if you get a letter they can’t help you even if you pay the extra to get the help
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April 2023 by Ralph Riley
Excellent and very nice way of dealing with the public, would recommend to all.
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April 2023 by Jessie Gonzales
Nice Fast And Quick Job Thank You Bailey
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April 2023 by DeJesus Farmstead
This was our first time with Jackson Hewitt. We arrived 10 minutes early to our 6:00 p.m. appointment but we're not seen until 6:42 p.m. as the office was only manned by one person and he was diligently trying to assist another customer with an issue with her deposit. Once we were seen our preparer was very knowledgeable and efficient and assisted us in getting our taxes filed and giving us advice for the next year. So far a very good experience.
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April 2023 by Angi “BBBE” DeJesus
This was our first time with Jackson Hewitt. We arrived 10 minutes early to our 6:00 p.m. appointment but we're not seen until 6:42 p.m. as the office was only manned by one person and he was diligently trying to assist another customer with an issue with her deposit. Once we were seen our preparer was very knowledgeable and efficient and assisted us in getting our taxes filed and giving us advice for the next year. So far a very good experience.
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February 2023 by Crystal Howard
Dakota my tax lady is the best
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January 2023 by Lodainerk Sebolt
I've been going to Jackson Hewitt for years and have never been done wrong... Always great customer service?
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December 2022 by Michael Robertson
Always friendly service, convenient location. Easy to book online and haven't had a bad experience in the last several years I've used them. (: Definitely recommend.
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September 2021 by Bernadette Hughey
Never again. My husband and I went here for our taxes this year, Wow that was a huge mistake, We will never go back to this or any other Jackson Hewitt again. Where to start?We opted to try it out after going to H&R Block for the last 10 years because they are so much closer. That was our mistake. They do charge a bit more for the same services, but we wee willing to pay that for the added convenience of the locations. We brought all our information with us included the last two years taxes. We requested a specific form be filed with our taxes, same as the previous years, Our preparer said not a problem. When signing everything I asked again about the form, she said it was in there. I asked where and was told I already signed it. I had no reason to doubt her as this is her job. She was rushing us but the office had only 1 other customer in there with numerous employees. The next day I was looking over our paperwork and couldn't find the form. I called and was told she would call me back. That didn't happen. I called again on Monday, same thing. I tried to speak o a supervisor on Wed and was told she would call me. Friday I left another message. Monday they were closed. I can not reach anybody in that office. We didn't get our tax return because she failed to do her job correctly. So not only did we pay over $400 for this joke of a service, we lost thousands by not receiving out return.This is the worst place to go. No customer service skills and incompetent employees.
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May 2021 by Dan Murphy
The guy there was very good and helpful.
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April 2021 by Derek Medcalf
Daron was very helpful on helping my wife and I. He answered all of ours questions and got our taxes done quickly. He was kind, professional, and very knowledgable. We had a great experience!
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April 2021 by Jonathan Armstrong
Always take care of business been with them for years trust them completely
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March 2021 by Hayley Laitinen
Marquet is the best tax professional out there! He is very attentive and efficient at what he does and gets it done the best way possible in the most time efficient way possible. I’ve done my taxes with him for a couple years now and I will definitely only be using him!
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March 2021 by Susan Flanagan
Marquet was very friendly and efficient. He even educated me about changes in the tax laws. I enjoyed this experience. Thank you!
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March 2021 by Kay Martin
Marque has completed my taxes for years. He is great, professional and answers all my questions or concerns.
