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October 2023 by Sarah Goodson
The sweetest lady ever! The storage units are very nice! And they price match! Definitely recommend
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September 2023 by Margarett MacRae
Jana is so sweet and helpful . She is always so eager to help me with all my needs and questions.
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September 2023 by MM
Scam likely! If you like businesses that raise your rate nearly monthly without any reason or heads-up this is the place for you!Update: Called Friday to pay the bill, the woman who answered the phone said it was past business hours, and that she'll call back to take payment and not to worry about late fees. She called me back today(4 days later) and now I have a late fee in addition to my monthly cost. I'm currently evaluating alternative options, I suggest you do the same.Update: One month out from this ordeal and the solution offered was for my bill next month(this month) to be adjusted accordingly. Problem is, it wasn’t. But hey, they’ll offer you platitudes of good will written on water and air.
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September 2023 by Thomas Willey
It's impossible to please please some people but as a business owner myself I know when companies are following policy. Dispite the prices are a little higher the customer service is excellent . Following policy is expected and I have no complaints. I wouldn't store anywhere else.
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September 2023 by Monique Davis
Jana was sooo helpful! I had made a mistake on my end and she went above and beyond to get it corrected for me.
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September 2023 by Steven Martinez
Absolutely terrible experience from beginning to end. Rented a U-Haul and storage unit, made it very clear I only needed the unit for one month, and after that I did not want to be charged, anything left I would sign over to them. While moving items into the unit, when I tried to leave the gate would not open. They close at 10pm (was not told) and the pressure plate was not working. Had to climb the gate and come back the next day to get my vehicle. I thought that would be the worst thing I’d encounter.The employee also had me do everything on my phone to start the rental process and then asked me to sign into google and then gave themselves a 5 star review. This was day one.Next month I’m hit with another bill, called and argued, got tired of the incompetence, told them to remove my card from their autopay and that I would just eat the cost of another month and sign any contents over to them at the end of the month. End of the month rolls around, I call to a) verify my card has been removed as they stated it would be b) ask for the form to sign over the contents to them. The employee interrupts me and almost joyfully begins telling me that what’s in the storage unit is mine (it isn’t) and that until I remove everything from storage it was my responsibility unless I wanted to sign over the contents of the unit. I told her this is the second time I’ve been through this with them (she interrupted, “not with me” even though yes, we had spoken about this previously) and I was literally calling to ask for the form. Terrible customer service, rude employees, sub par facilities management. Avoid.
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August 2023 by Max M.
The solution offered was for my bill next month to be adjusted accordingly. Problem is, it wasn't. Either they just don't can't or they are inept.
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August 2023 by Kevin
Jana was excellent at helping me and my storage needs . Great place for storage as well as customer service thank you Jana
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August 2023 by jared waymire
Great management. Couldn’t ask for a better place to keep my stuff and a better person to keep watch over it!
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August 2023 by Suzzy Q
Rents are a little higher but my stuff is safe there and always good cs .
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July 2023 by Hannah Holcemback
Jana helped us out today and made sure we got the exact size we needed and had us out the door in 30 minutes! They also had the tape I needed!
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June 2023 by General star Wood solutions
Storage treasures live auction was awesome doing bid and great customer service at the facility for pick up friendly and great customer service there at Devon self storage
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June 2023 by Laura Alzubi
If you're looking for a storage space to store your items, come here. I have been with this storage facility for 4yrs and I have never had an issue. Jana has the most amazing customer service skills and is so personable, empathetic, kind, and awesome at handling her units!!!! Thank you for 4 yrs of stress free renting, worry free renting, and awesome customer service.
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June 2023 by mandy pierce
Jana was ABSOLUTELY amazing. The customer service was above and beyond. I would recommend this place anytime!
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June 2023 by Joshua Brent
Jana, is a good service rep for this location and I greatly appreciate the help she provides
