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February 2024 by nancey bellows
Good service. Friendly people. Great products.
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December 2023 by Clay Gordy
Good stuff. Some what expensive but I still shop
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November 2023 by Cj F.
Terrible customer service here. When we asked for wide boots we're told you'll just have to search. He walked off. Left and bought elsewhere where they did have service
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November 2023 by Omar Velez
Beverly was so helpful and informative. Her patience and knowledge saved me so much time! She's definitely an asset to this company! Greeted me at the door and walked me to my boots!!Sold!
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July 2023 by Jake Snyder
Not impressed with the night staff on 7-3-23. We got there about 40 minutes before closing time and they acted irritated that we were there. No greeting from the female employee up front and the male employee tried walking by without asking if we needed any help. When I asked him if they had any handmade boots, he said no and offered no additional help. I found some Tony Llamas on my own. When my wife asked them to open the dressing room door, they refused because it was “15 minutes” until they closed. Then why are you even open???
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July 2023 by Jackie Anderson
Boot Barn has always been one of favorite places to shop for western wear. They have a wide variety and prices are good. No matter which location we go to the staff is always very friendly and helpful.
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July 2023 by AtHome Mommy
Absolutely no customer service. Was in the store looking to buy boots and no one ever ask to help us.
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June 2023 by Taylor B.
Would give zero stars. We came in at 8:25 and was immediately greeted with "if you need the dressing room we're locking them in 5 minutes". We were not asked if we needed assistance or greeted in any other way. We quickly grabbed the jeans we came for and went to look for someone to unlock the fitting room at 8:28 and he responded with "you only have 1 minute left". WHAT A JOKE This is just awful customer service and management really needs to take note of this. Will not be coming back to this location.
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April 2023 by Michelle Hedgecock
Customer service is terrible!! Walked in and wasn't greeted and when I was looking to purchase a pair of boots not a single person offered to help. Instead I heard them in the back chatting it up. I stood there for awhile waiting on someone to acknowledge I was there to grab a boot that was my size to try on and nothing. After standing there about 10 minutes picking out what boots I wanted to try on and nobody so much as acknowledging my presence I walked out. As I was walking out the people at the front said nothing. Will never go back here.
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November 2022 by Clint Hayes
Great People!
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September 2022 by Lea Ross
They had beautiful boots with a great price. J7st none that fit me . I gave 4 stars because of the way I was treated. They went over and beyond to make my experience a happy one. Highly recommended.
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August 2022 by C B.
This staff at this location is difficult to work with. They get irritated with Veteran/Military discounts and how their system applies the discount with B-Rewards. Not OUR issue! Be service minded and have some respect for people and our service members!
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August 2022 by TiLee Akins
It's a good boot barn, they have pleanty of clothing options and a decent selection of boots unless your feet are on on the bigger side the size 11 doesn't have many options for women. I'll definitely come back though!
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July 2022 by Belinda Heckard
Got some great twisted X composite toe shoes for work. The manager was very helpful and finally. Bill rang me up and was super friendly.
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June 2022 by Brad Bulen
This place is a joke , ordered boot for online same day delv, which should have delv on friday 6/3/22, went around and around with the manager last , her telling me the boots are the couirer never picked them up. you will have them tomorrow (6/4) now i get an ema il from these figging idiots saying my boots will not ship until 6/6 I missed a funeral because i needed these boot , THESE PEOPLE ARE JERK WAGONS AND IDIOTS
