-
September 2024 by James B.
Terrible customer service form Stephanie. I never go back. I can't believe the have someone this rude working
-
June 2024 by Cesar Mendoza
I asked a simple question about my account on taxes and told me to contact the congressman for questions about taxes that’s just ignorant of her to think I would go that far it was a simple question if I got charged taxes and she said that just cause I’m a guy buying for my wife not all guys buy makeup for themselves sometimes it’s a gift so stop being ignorant for guys that do buy your products
-
May 2024 by Tanita Winchester
I love shopping at this location! Stephanie is always so helpful and will find the perfect products for your needs. Staff is friendly and professional.
-
May 2024 by Helen Russell
In January had an appointment scheduled for a haircut. After I arrived I was told the stylist called out and they forgot to cancel my appointment.As I was walking out the door I received a text message that my appointment has been cancelled.No apology or anything. Three weeks ago I scheduled an appointment again with Ultra's hair salon. Today I arrived and checked in 30 min.early. I sat there for 30 minutes and then someone came by and said my stylist cancelled..She was nice enough to say that she could possibly work me in this afternoon..NO THANK YOU!!..I scheduled these appointments earlier because I get my husband or some to drive me, because I can't drive because of medical issues.
-
April 2024 by Julie C.
You MUST go visit Stephanie at the Clinique counter!! She is so knowledgeable about skin care as well as picking the best cosmetics for your particular skin and its challenges. She is so gregarious and makes you feel like you are old friends after just a few moments! Go see her! She will treat you right!!
-
March 2024 by Caitlynne Thomasson
I got a haircut from Ari last week and it is honestly the best haircut I’ve ever gotten. I really struggle with change but wanted a big change. Went from having collar home length hair to a pixie and the cut is phenomenal. A little shorter than what I was planning but it is my new favorite haircut.
-
March 2024 by michael coterill
I always love a visit to Ulta. I can always find some good items.
-
March 2024 by Barbara Smith
My beautician was great. She did a great job and was very friendly.
-
February 2024 by Krystal Wilkirson
Sephora, who?? Phenomenal store with awesome management!! They really know how to take customer service to the next level. The employees are always patient and knowledgeable regarding what I need and their recommendations are on point. Will definitely be back.
-
February 2024 by Amanda White
Not my favorite Ulta just because it lacks the higher end brands that some of the other Ulta stores offer. But none the less everyone is always helpful and the store is always clean and cheerful.
-
January 2024 by TAEE NICHOLE
Very disappointed in ulta in Sherman I placed an order for curbside pickup and I tried multiple times throughout the day to pick up and it kept saying unavailable. Even during the hours it was supposed to be. I ended up having to take my baby in the store and the line for order pickup they were not using. I had to wait in the full line just to check in and get my items. There’s a reason people use curbside or order pickup. Don’t offer it if you cannot honor it!
-
August 2023 by Rick Morgan
Couldn’t pay me to go back. Twice now my wife has asked a girl named Myah for help and both times she was horribly rude. This time she insinuated that nothing would suit my wife because she’s ugly or something and she should just leave. She left in tears. Worst customer service experience of our lives. Thank goodness Sephora is next door now.
-
July 2023 by Macy LaBombard
I had an appointment to get my makeup done at 1pm. I checked in at 12:53. I was told they would bring me back shortly. I left at 1:25. There was no communication that they were running behind or even a time estimate. There were people walking in with fast food, standing around the counters just staring and chit chatting. Very disappointed, as this was for my own baby shower. Just went home and did my own makeup. I was not about to be late to my own shower. I will not be back. Sad, pathetic store.
-
July 2023 by Sandy Pool
Usually has what I want for my hair and makeup.
-
July 2023 by Christina Cripe
These candles smell Amazing!
