Automax

Most Recent Comments

• January 2024 by Darryl Dean
  The person in the office was friendly and helpful. Vehicles are priced a little high, but it is what it is.
• September 2023 by Jeremy Blakeley
  I’ve always heard good things about this place, even when working at Dayton who they use to service their vehicles before being sold. I’ve heard they were a Christian Family owned business and the times previously I’ve looked have always had vehicles in pretty good condition.However, when I actually found a vehicle and decided to try and purchase I did not have a very Christian like experience. I felt very judged from the moment I expressed interest. When I decided to start the purchase of said vehicle I was asked why my license was issued a year ago and expired this year. I had explained that I had to have it replaced due to it being lost and that the issuance date was when it was replaced. They kind of acted like they didn’t believe me or was insinuating there was an ill reason behind it. I renew my license just like every one else every 6-7 year or whatever it is but if you loose it or need it replaced then of course the issuance date will not reflect that, it still expires whatever is left of the 7 years no matter when it was issued. I come from an entire family of Law Enforcement who all work for Grayson County Sheriffs office. I also am missing a few teeth due to a calcium deficiency in which is causing the enamel on my top teeth to erode, have never done drugs in my life, but noticed several times when talking to a few there their gaze looking at my teeth when I spoke. I am self conscious about it and would like to have them fixed and one of the reasons I was here trying to find a more affordable vehicle so I could do so. They didn’t say anything about them, but I honestly feel that was part of the judgment that I felt when here, had they have just asked I would have had no problem explaining.I then went on to explain very in depth in an email my current financial situation in which I’m paying almost $1k for my current vehicle due to my insurance more than tripling since I bought it for no reason. No at fault accidents, and no Tickets in the last 10 or more years. I’ve had one not at fault accident that someone backed into me at a red light due to them being too far over the line. I informed them that I had tried to work with my current lender to try and get my payment cheaper or see if they would trade for something cheaper but had been unsuccessful in doing so. I had no choice but to let the vehicle go back and why my credit report would show late payments. I just asked for some help in getting a vehicle without a high payment and lower insurance rate. I have never had to worry about credit at any of the buy here pay here lots that I’ve purchased vehicles on. Do not even think any of them ever ran a report, just took the SSN for reporting payments. I’ve paid every one of them off without issue. I supplied 5 paychecks stubs, have been at my job for 4 years and 2 months, supplied proof of residence in which I have no rent payment and adequately showed proof that I could more than afford the vehicle. I also had more saved up than the down payment they were asking for and even showed them a check proving as such. Along with more in my bank account. Had I had known that this would be like a normal dealership or lender, I would not have even wasted my time. In that case it’s hard to say you are a buy here pay here lender. Sad thing is I am approved even now at normal lenders through Capital One, Westlake, and GLS, if I chose to go that route, but am looking for an older vehicle than most dealerships offer because I didn’t want a high payment. Anyways to conclude they called and said they couldn’t approve my purchase and did not give me a reason why.They may be a good place, I just wanted to share my experience and thoughts in which I felt Judged from the moment I walked in and felt that it was a complete waste of time. You may be better off visiting a local dealer rather than this buy here pay here lot, as apparently they have just as strict credit requirements.
• June 2022 by Marjie Jordan
  Great people and they had exactly what I was looking for when I was looking to buy a good clean used car
• June 2022 by Jeffie Caroline New
  Wouldn't let me use their Restroom.
• April 2021 by Lisa Barlow
  I purchased i Toyota tundra it was a 2000 model, however it was in mint condition, everything as it should be, it had 129.000 on it' it was priced at 9.000 ..their interest is high ' but they have dependable used cars and they are good about late payments as long as you keep them informed i give them 4 stars
• April 2021 by Mischell Bratcher Bratcher
  Great people work here ?
• March 2021 by Dusty Dixon
  Reliable vehicles very friendly
• December 2020 by Ray East
  This is the number one used car dealership in North Texas in my eyes. Their selection is top of the line as well as their top rated employees. Won't go anywhere else !
• November 2020 by Megan Ewing
  My experience with them was not a good one and I wouldn’t recommend them to anyone the same two lights on the truck when I got it are still on there they don’t help and are quick to pick up a vehicle I do not recommend them to anyone
• July 2020 by Laura Renee Smith
  We just bought a car from Automax today and it was the best experience ever! Really nice people and great service, they really work with you. I recommend getting a car from Automax if you want a great car. Thank you Automax people for giving us a nice car.
• March 2020 by Rick Baker
  The people are nice and helpful, however that doesn't make up for the waaaaay over priced vehicles.
• February 2020 by Shyraq 001
  I'm writing this review to set some things straight. The people that work there are very honest .There not much they can do, they only sell vehicles you take your chances when buying a used car. This is my second car an they did me right when I wanted to trade for another one. They got me in the one I wanted. Keep up the good work guys.
• February 2020 by blanca oviedo
  Great customer service. Always friendly. Got 2 cars and never haver had a problem with them..
• February 2020 by Joshua Moore
  Best customer service, friendly environment. Never had a problem with both cars I got from them.
• February 2020 by Joshua Moore
  Customer service is always great. always nice and friendly. and this is my 4th vehicle i have gotten and all have been great and they work with you not against you.