The Woodlands Compounding Pharmacy specializes in preparing customized medications based on a doctor's prescription. Reviews describe a mix of experiences. Positive feedback highlights great customer service, friendly and courteous staff, and a very quick turnaround time with quick communication. Many are impressed with the process, noting prescriptions are ready in a few days with a convenient patient inbox for immediate responses. The pharmacy is praised for having the best prices for certain medications, with costs sometimes being pleasantly lower than expected. Some customers report difficulties, primarily regarding business hours that conflict with working schedules. A noted inconvenience is the cost of overnight shipping for those unable to pick up in person. On rare occasions, a sense of uncaring service was perceived during phone calls. However, other reviews suggest some negative experiences may stem from misunderstandings or unrealistic expectations about the compounding process, which differs from commercial pharmacies. The overall consensus from satisfied customers is that the convenience and service outweigh the negatives, with many planning to stay with the pharmacy long-term. The key is to plan ahead, allowing 21 days or less for refills, and to utilize the provided secure messaging for smooth communication.
True the hours aren’t real convenient for working people, I can deal with that though. Just have to plan ahead to pick up. However! I found the staff to be very friendly!!! The text messaging system seems to work great! Kept me updated on my script, how long it would take and when I was able to pick up!
December 2024
Wish they had better business hours. They’re only open during the hours that most people work. Considering traffic, it’s almost impossible to make it in by 5:30 pm. The pharmacy should really consider opening a couple of hours Saturday mornings.
October 2024
Great service and very helpful pharmacist to answer all my questions about a new medication.
