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September 2023 by Robert D.
9/15/2023 It's not a bad store, but when I needed to take my medicine, their water fountains did not work. So I went to a cashier and relayed that their fountains were not working, they said it's because of Covid. WHAT!!!! Covid!!! Are you guys forReal!!! Everywhere I have been, the water fountains are now working, and there's never been proof that they caused any harm to begin with!! so I decided I had to have water and I got in line with 18 people in front of me to buy water, nope, that's it, good buy!! if you can't provide water to your customers, then hand out free water bottles!! Covid, what BS!!
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February 2023 by Emily E.
Worst customer service I've ever experienced. Whoever was working the register at the cafe today around 11:00 on 2/15/23 (wearing a yellow or lime green shirt) needs serious coaching or to be let go. After my family sat down to eat our food, I went to get napkins, but the dispensers were completely empty. I walked back up to the front of the line (I apologized to whoever was ordering) and I politely tried to notify the cashier that there weren't any napkins. Before I could finish, she stuck her finger in my face and with SO much hostility said "YOU need to hold on." I was absolutely mortified by the way I had just been spoken to. I had to find a Manager to let them know of the situation, but I also wanted to leave this review to ensure the issue is resolved. I hope someone is monitoring these reviews.
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November 2022 by Nate T.
I got dog food that was in the wrong place went back to get the right one and they did not even have anymore there smh thin had to wait 10 mins to get out the because only one person was working the front. Is this what I I payed 100$ for just to shop there and have to deal with this
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November 2022 by Rafael S.
It a good place with good prices, however it's a time for more than a price, a little bit of variety in size and color in the clothes can be improved.And a better customer service, a big store with only one person for customer service whiteout Spanish speaking I think it couldn't be acceptable, in addition was so rush of course, taking phone call, a large line, it's a stress. I want to obtain my Sam's card I hope the next time I have a better service
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October 2022 by Tony Green
No Diesel sold here!? Staff is RUDE!
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October 2022 by Dave Rodsvn
Cheapest gas for The Woodlands area, especially premium for those high compression vehicles.
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August 2022 by Rubio R.
We came here to pick up a fridge that my sister ordered online and I was very surprised how fast we got in & out of here. We pulled in to the pickup area and called them and they told us it would be 5-10 minutes before they brought it out. Not even 3 minutes later 2 very nice employees brought out the fridge, loaded it in our car and that was it. Fast, friendly service.
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August 2022 by Lydia S.
They asked for my membership when I walked In , I paid scan and go , that's was easy no line to wait in , went to the cafe and they asked to scan my membership again, and then on the way out I was asked to scan my receipt on my app and asked to scan my membership again , the whole point was to get the items I needed an leave , it was more of a hassle to keep getting my app out scanning the membership , plus they took the computers away , to order food from the cafe . what is going on with this location?
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March 2022 by Maribel Hernandez
I don't know why close one pump for every line,making people loose time and the guys working hard
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January 2022 by Janet Boretski
Tonight Tee and Kevin went ABOVE and BEYOND!! They worked as a team to find a patio set that we thought they had sold out of and then they even helped to load it in our truck!! Very impressed with the customer service we received!!
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December 2021 by Bree D.
I would choose this location over the 1960/249 location ANY DAY! The staff here are much nicer and the store is well kept. Not to mention, it's easy to get in and out of the parking lot without getting "dumped" on by the influx of birds hanging out in waiting... That said, the food is always fresh, the checkout easy to navigate and as usual - the pricing is well...it's Sam's.
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November 2021 by chad bowersox
You guys don’t do day passes anymore. How am I suppose to see what kind of store this is. I am not paying $45 and not knowing what the place is like. Stupid. Needless to say I’m going to Costco.
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July 2021 by Paul Smallwood
the stupid lying to get out the door with your already purchased product was all the way to the f****** pharmacy absolutely ridiculous you have already purchased your f****** product you have a f****** receipt in your hand you have to stand in line for 20 f****** minutes to get out of f****** door with the product that you've already f****** purchased with the f****** credit card or cash
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July 2021 by Rosemary Sanchez Salazar
my first time coming here and i loved it and very clean. and big
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June 2021 by Alyissa Mott
I really like it there it's nice and organized nice customer service
