-
November 2023 by Jimmy Prince
Sign on the door clearly states that they open at 9am. So why do I wait around until 9:30 for someone to open the door? Answer, I don’t. I start calling competitors to see if they are open.I work for a management company and personally handle multiple properties. This is bad business. The owner can’t make money if the doors are locked and I won’t show up again if you are unreliable.
-
July 2023 by Ulysses Cavazos
Shylo is the absolute best. Helped me with my Salt Cell diagnostic. Rad and a true pro. This will be my new primary store from now on. ???
-
June 2023 by michael repsold
great place to get pool supplys
-
September 2022 by Squire Sheldon
I needed some parts for my pool vacuum and the gentleman at the store was very knowledgeable and helpful
-
September 2021 by Donnie Mowers
Very good service and really no pools
-
July 2021 by Ks Jeannj
I went to 3 different Walmarts in one day looking for pool noodles. None of the locations had any. Then I decided to go to Leslie's Pool. They had boxes of pool noodles !!! And they were the large diameter size that I wanted.
-
June 2021 by Laura Corley
The people are nice but their water testing equipment is not even close to accurate. I got my water tested MULTIPLE times and it was off by over 1000 ppm -- I thought there was something wrong with my salt cell because it was reading so far off from the water test result, but a warranty tech came out and serviced it and said that the cell was correct. So now, due to horribly incorrect water testing values, I have to drain a large amount of water from my pool, wasting money, and tons of my time and energy as well as that of the service tech. From now on I will be doing my own water testing and will never get my water tested by them again.
-
June 2021 by Paul Deaton
They always have professional staff, knowledgeable about everything pools!
-
May 2021 by Oliver Stewardson
Really friendly staff. Helpful. All the pool stuff you need. And free water testing ?
-
February 2021 by Donna S.
The worst store representation ever. I ordered shock and paid online. The product was to be delivered next day. I checked the status of my order during the day. Showed my order was on its way. Never got here! I called The Woodlands Store and they told me I would have to call corporate customer service. Why did I have to pick a local store when I place my online order? I assumed the order would come from the closest location. The person at the store, Leanne was so rude and unwilling to help solve my problem. Putting the issue back on me and again said to call corporate. I asked to speak to the store manager. She asked why? The store manager wasn't available. I asked when they would be available and she said the next day. I told Leanne I would be reporting this to the Leslie's reviews and she said go ahead. Never going to give them any more of my money!!!!!!!!!!!! I wish could give Leanne a -1 rating.
-
September 2020 by N K.
This location is run by the manager Rob. I have followed Rob from the Leslie's in Spring to this location. He does a phenomenal job in answering questions and is the most knowledgeable guy about pools I have ever met. He always gives sound advice and does everything in his power to help with my pool. He is the reason I stay loyal to Leslie's. Keep up the good work Rob. If you haven't been to this location you should give it a shot. YOU WONT REGRET IT!Nomi
-
August 2020 by Kevin T.
This is THE Leslie's Pool Store to go to for all of your pool needs. Staff is very knowledgeable. Rob & Brandon both go above and beyond to help a customer.
-
June 2020 by Steve Cohen
The assistant manager Brandon was outstanding. He was so proactive, persistent and professional locating a pressure gauge for some dated equipment we were about ready to give up on. Great experience largely due in part to Brandon.
-
February 2020 by Joe C
I'm writing about the location in Shenandoah by the bike shop and party city. Tanner and his staff do a fantastic job testing pool water and customer service. They are always friendly and helpful. They have a genuine and complete knowledge of pools and pool equipment. I wish they would open a location closer to Rayford and Grand Parkway and prices are a bit high but the staff is what keeps me there. Keep up the good work. Joe
-
January 2020 by James Glines
Staff is always helpful..i usually joke the place smells of chlorine
