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August 2024 by Feather Divas
Went to pick out a first cologne for my, new this year, highschooler. He already knew he wanted Valentino, but didn't know which line. Unfortunately their Valentino was, $140 a bottle. Went online looking for a discount perfumer and found it, with a discount, for $40 less. I wish there had been a wider selection in Sephora's cologne and more competitive prices, but I did see a makeup brush I may go back for! All in all great in person try on for fragrance.
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July 2024 by Francia Gomez
❌️❌️❌️❌️❌️❌️I asked a Latin girl for help in the payment area. I told him DO YOU SPEAK SPANISH, he says yes... and when I tell him what I need he speaks to me in English. I told him I'm sorry I don't speak English, you told me you speak Spanish. And he said yes but I don't want to speak in Spanish. I thought it was rude on their part and I left the products, I couldn't make the purchase. Bad for the store. I will never go back ❌️ It is an issue of discrimination, I have gone to countless places where there are very kind people and even if they don't know Spanish, they look for a way to help. Discrimination and poor customer service
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July 2024 by Sylvia Kane
I was there looking for face moisturizer from Clinque and got no help whatsoever from the too young girls with their faces glued to their phones so went to Ulta were I got help from the sales person right away.
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April 2024 by Carmela Martinez
All the Sephora employees I encountered were very friendly and helpful!! Just wish they had a bigger selection of products, but overall I really like this location.
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April 2024 by Makayla
This was my first time getting make-up tonight. I'm 15 and it was my birthday a couple of days ago. I've heard people get judged their first time getting makeup as a young teen, but I didn't feel this way. The staff were kindly inputting options to others, patient and kind. There were 2 workers that I liked the most. One's name was Jessica, and I'm not really sure of the other. But they both made my experience better. I will definitely be coming back here!
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February 2024 by Kellie Rardin
The staff at this Sephora was friendly, kind, and attentive to our needs. They answered my questions and were very helpful. I had tried to test a concealer, and the cushion of the test stayed inside. I told the staff about it and they were nice about it. My experience was beyond satisfactory!
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February 2024 by LD Martinez
Great variety of products
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February 2024 by Peyton Garrett
Amazing customer service the employees were really helpful and kind and the store is nice and neat and clean
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November 2023 by Maria Hernandez
Went in to the Sephora at the Forum today.The customer service was horrible. The two girl working never approached us or greeted us. We were there for 20-30 minutes.The two girls were standing at the counter talking about another girl that had called in for her shift.I was trying to ask questions but they seems very engaged in the conversation they were having about the girl that had called in.When I was ready to checkout the cashier was short and not friendly at all.
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June 2023 by Kai Kai
This Sephora is amazing the girls know what they’re talking about here. And Camille was very informative and helped me with one of the best foundation and concealer I’ve ever tried, so if you need someone to help you choose some amazing products, she knows her makeup. And All the girls were so so sweet and they deserve a raise for their amazing customer service skills. This Sephora is top notch with these lady’s representing!
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June 2023 by Ri A
Got what I needed, due to the help of just myself. I asked an employee about a brand they carry she looked at me like she had no clue what brand I was talking about and just stood there like I was the d*** one. Meanwhile they had a huge stand promoting a collection from that brand right next to her. Please educate your employees on products not just to stand around and look pretty.
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June 2023 by J J.
The cashier, Connie, was very helpful and kind while maintaining her professionalism during our transaction. I was able to get in and out within a reasonable amount of time. Additionally, This Kohl's was clean and easy to navigate.
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May 2023 by Crystal Arellano
If you’re wanting genuine help don’t come here, manger (old lady) didnt want to help and is extremely EXTREMELY RUDE. She didn’t seem like she knew what she was doing since she’s probably geared towards kohl’s mangers not Sephora / beauty. All I wanted was an exchange for make up not an attitude for walking in and being in there ?
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December 2022 by Suzanne Nangle
Need to have JVN products
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November 2022 by logan c.
I went through costumer service, the service was fast and the lady was the sweetest I believe her name was Kyle. Best service i've had in a while 100 percent recommend this kohl's if you want nice and fast service.
