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April 2024 by Jacob DeAnda
Salesman was very helpful and informative. This is the second time we’ve been fortunate enough to deal with him and as usual it was a pleasure.
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April 2024 by MOCO FDZ
the guys was very professional and answered all our questions, we went looking for a dreamcloud mattress and he explained the we can only find it online, but he said he had mattress similar to the one we were looking for, we were not to sure but we stay, he explained everything about every mattress we try we like the help and the answers we got so we decided to buy, we get our delivery on Saturday, we will update the final experience
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April 2024 by Chelsea
Wonderful customer service from Max, he was so patient and happy to answer all of the many questions we had. We never felt pressured to settle and buy a bed. He ensured that we were happy with our decision. He was so knowledgeable about all of the products on the floor and helped us find our ultimate dream bed. Thank you mattress firm for hiring such great staff and he truly lived up to his title “Sleep Expert” ! Wonderful experience 10/10 would recommend to a friend !
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April 2024 by Peter Hartley
We were shopping for a mattress for our RV…James met us at the door and showed us exactly what we wanted and needed. James was courteous and professional. A truly wonderful shopping experience.
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April 2024 by Edwin Burton
Comfortable mattress. Easy to set up. Max was awesome! I love it!
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April 2024 by Sylvia Chisenhall
Mattress Firm went out of their way to help us when they didn't have to.
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March 2024 by Angelica Salinas
We walked in on a whim on Sunday and walked out having purchased our first mattress that wasn't a hand me down.Thank you to Aaron for being so patient and thorough in explaining everything to us, and for being so kind even when our toddler was being extremely fussy. Aaron and Chelsea made us feel so at ease and comfortable about our purchase. I can't wait to finally sleep on a mattress that is just for us.Also a big thank you to Hector and Elmer for a speedy and professional delivery.
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March 2024 by Benito Rodriguez
Great experience everyone I intersected with was very helpful and friendly. All around pleasant shopping experience.
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March 2024 by Barbara White
Quick, fast, and efficient. Thanks
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February 2024 by Sandra Lampkin
I want to thank Chelsea for making my purchase painless. Her knowledge about the different brands was remarkable. After two good nights of sleep, all I can say is I made the right choice.
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February 2024 by Tim Springer
Outstanding service. James Wilson is the man!! Made us feel welcome, informed, and happy about our purchase.
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February 2024 by David Leiwig
Awesome experience. Staff was extremely knowledgeable and professional. Aaron was amazing!!
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February 2024 by Cletus burns
"Please Accept My Apology" Mattress Firm asked me to write a review about my experience while purchasing a bed. I actually did say my experience was good until I received a credit card that was already maxed out etc and I demanded someone to call me and explain.Well sure enough I got a call from Greg "The District Manager" and from the beginning of the conversation I could tell instantly Greg was professional ," Very Very" passionate about Mattress Firm,his job, and his hard working employees,he explain that the card I received wasn't actually a credit card and that if I would have taken time to read the letter in its entirety that I wasn't even being charged "interest" and for that Greg, Mattress Firm, and the kind gentleman by the name Troy that sold me the very best bed that money can buy ,because that's what I asked for,I'm truly apologetic.. Respect is put on Mattress Firm's name when I speak of it. So again I want to apologize and thank everyone that was involved for staying professional and knowledgeable about their product and forgive me for being a typical consumer for not reading my plan thoroughly and commenting in negativity. I recommend anyone or everyone to go there if you are in need of a, mattress, bed or adjustable base. This is coming from someone who once was an employee of "Sleep Number" just saying...
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January 2024 by Elangwe Isabel
Good customer service. I went to this place for my mattress,the base was not working well,when I called,James responded and told me he will give me a call. After 5minutes,he did called beck and offer to swapp my base with a different one. The customer service is really good. I will recommend this place to anybody.
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January 2024 by Tia King
Great experience! Very happy with my adjusting base. Shout out to Elizabeth for being so sweet and about business.