Mattress Firm Forum West is dedicated to helping customers achieve their best sleep. The staff, including knowledgeable and friendly salespeople like Aaron and Max, are patient, kind, and eager to assist with finding the perfect mattress. Customers appreciate the welcoming atmosphere and the staff’s ability to answer questions and provide personalized solutions. The store offers top brands such as Sealy, Tempur-Pedic, Serta, and Sleepy’s, along with options for delivery and a 120 Night Sleep Trial® to ensure satisfaction. The Love Your Mattress Guarantee® provides confidence in the purchase, and many customers leave feeling excited and satisfied with their experience. Overall, Mattress Firm Forum West is known for excellent customer service, professionalism, and a commitment to helping customers find the right mattress for their needs.
Service was prompt and friendly. Associate new products and which mattresses would be a best fit for me. I was in and out of the store in less than 20 minutes.
October 2024
I am new to town, she was very welcoming to my significant other and I. She showed us around and answered all of our questions patiently. Very kind and efficient!
October 2024
I felt like the sales person, Max, was very knowledgeable and knew how to find the product that best fit my husband and my needs. I would definitely go back to this location.