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July 2024 by Krysta Howells
My husband is currently deployed and his truck needed tires. He ordered his tires online and so we set up an appointment to get them put on. I arrive before my appointment although they were a little busy I had 3 gentlemen come up to check me in! Super nice guys! I ended up with Lucas who was super sweet and very helpful. Come to find out my husband ordered smaller tires... so I was in panic mode and in tears feeling very embarrassed. Lucas assured that it was going to be okay and they will figure out a solution! He got his co worker Jacob over to tell him what's going and that my husband is currently deployed and he was the one who ordered the tires. Jacob came up with a solution with better tires for the truck! They both put my mind at ease as I couldn't get my husband on the phone to see what he wanted to do. So thank you to Lucas and Jacob for being so honest, sweet, and helpful and patient with me! Plus they got the truck right in and out very quickly! I truly appreciate the help from these two gentlemen! I will be returning!
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July 2024 by Texas Twostep
Great service , unfortunately you get different prices depending on the employee, If you don’t like your price just come back another time and give them another name tell them your price shopping, they will get you different prices every time , depending on the mood of employee and how much discount they willing to offer to get your business. Very happy with service! And pricing , they work fast ! And very professional. Polite . And store are kept clean .
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July 2024 by Cassie
I love coming to the discount tires cause they’re so very professional Marshall always go above and beyond He always make sure to check in with you if y’all haven’t had the experience From The Store please go the whole staff is wonderful
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July 2024 by Sierra Knapps
Friendly service. Always get my tire pressure looked at here and had a nail in one so they encouraged me to get it looked at and patched up. Usually very fast, but they got a little bombarded with appointments today so took longer, but they were apologetic and I'm an understanding individual so it wasn't a big deal at all. In the end, they took care of the tire and I was on my way ?? highly recommend this location.
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July 2024 by Peter Hierholzer
Andres was incredibly helpful and kind. Got straight to the problems and didn’t even attempt to upsell me on junk I didn’t need.
I will never come anywhere but Discount Tire. This one in particular. Thanks!
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July 2024 by George Stephens
Good service, good workers!
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July 2024 by Saad Al-Aziz
Bought some new rims for my old pickup truck. Great customer service from both Eric and Misa. They took the time to show me different rim options and how they would look on my truck. Got an excellent price on the rims and I was in and out in less than 2 hours without an appointment. Great customer service! Highly recommend shopping at Discount Tire in the Forum.
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July 2024 by C .b
These guys have outstanding customer service. .. both of the store manager, Jason and his assistant Thomas go out of their way to make sure the customer is taken care of. Thomas recently helped me pick out a set of rims and tires for my truck and I couldn’t be happier with the process. This location specifically has been great to deal with with all of my personal vehicles and work vehicles.
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July 2024 by stevo Stevo
On my family Trip to San Antonio, I discovered that one of my rear tires was not in good shape for my return trip back home. The Discount Tire agent convinced me to replace all 4 tires despite the fact that I had 3 other perfectly good tires. The price match was good and affordable. The agent was very professional in taking care of my tires need. Installation was great and professionally done. The only drawback was the over 3 hours wait. Besides that, I will recommend Discount Tire to family members and anyone else who needs tires replacement. Next time offer the customers refreshments. Good job by Discount Tire.
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July 2024 by Stephanie Maxson
I had a slow leak that I couldn’t figure out. I was in town visiting family and had a long drive home so I brought my car in. Everyone was so nice. Although the wait was long (but not a big deal since I grabbed lunch and had to do some shopping), they were able to find the hole, patch it and get me on my way! Excellent customer service!!
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July 2024 by Raul Rios
I appreciate the courtesy air station. The Discount team is always friendly and helpful. I have a medical condition so I'm not always able to service my tires so I appreciate the courtesy air station more than the Discount team realizes. Good job Discount! Keep up the good work!!
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July 2024 by Sierra green
Nice staff & fast service
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July 2024 by Live Oak
The BEST place for tires! Incredibly helpful, and both technicians went above and beyond to help me. Was in and out in an hour!
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June 2024 by Brent Kindy
Purchased 2 tires and drove back to Austin. Car shook badly on I35. Took to Discount Tire in Austin and was told that the tires were "horribly balanced". I like Discount Tire but do not recommend this location.
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June 2024 by David Wheatley
Great service and experience. Prices are getting outrageous tho.
