-
May 2024 by john myers
Prompt service by telephone prompts. Replaced soon by a Pharmacy Tech. All calls are handled by staff with knowledge of the system they are using. Good prices with my insurance and very courteous.
-
May 2024 by Ellen Flowers
Excellent pharmacy! The pharmacists and staff are friendly, professional and highly skilled in their areas of expertise. If a customer representative does not know the answer he or she asks to get the answer that I need. I am always treated kindly and with attentiveness and respect. Busy? Yes, often, but they manage their workflow beautifully. Well done!!
-
March 2024 by Samuel Johnson
What's the point of setting up a pick up the next day if it won't even be ready that day? They didn't notify me of it and when I asked they were short with me like it was my fault
-
March 2024 by K Menz
Pharmacists are unfriendly everywhere. Not sure why that is. This HEB one has a lot of non working folks that makes the wait line painfully long. No such luck in just picking up your prescription before work.
-
March 2024 by Robert C.
I have used H-E-B pharmacy for numerous years, however getting my three prescriptions filled starting becoming very difficult, I called a on Tuesday and they said the prescriptions would be ready on Thursday? I go Saturday morning and the prescriptions are not ready? They said they needed doctor's verification to refill this very common cholesterol medication that I have taken for years and a medication for acid reflux? The girl working in the pharmacy told me to come back in a few minutes, these means come back later Saturday or Sunday. My next doctors appointment I am requesting a change in pharmacy's due to terrible customer service.
-
February 2024 by Kelley Howe
Horrible customer service. Very rude. And takes over 3 hours to get a prescription.
-
February 2024 by Collin J
My Dr sent in prescriptions on 2/6. I made sure that they were set up on autofill before leaving for the country. When I returned and went in on the 18th, they weren’t ready and no one knew why. But that’s ok, I can get them tomorrow morning,despite working nightshift.
-
February 2024 by Gio Medrano
Place is horrible, always packed, very rude, and takes hours, usually 2-4 to get your meds.
-
February 2024 by Billy Van Hooser
Pharmacists are liars. Called stating our daughter could not have the artificial dyes in a medicine. Ignored the notes that were left by the assistants for two days. Claimed they couldn’t get ahold of the doctor for a new prescription. Doctor said they never reached out u til Friday afternoon (2 days after we called)“Helping Texans” is a lie.
-
January 2024 by Zondra Brown
Busy place - bring patience with you
-
January 2024 by Abby Longoria
Great pharmacy wonderful pharmacists always help and very professional
-
December 2023 by Rita Lomas
The worst experience I've been violently I'll was told to come back for the rest of the medicine ..the first time was ok second time the lady who answered was rude through my PMT and I'd in the box.. and was very short ..no response no asking if I need to know about my medication...we were only told to sit in the car while the other lane got cared for..most of the time I have patience and understanding...I haven't been able to relax or eat the past 24 hours and usually pharmacy is kind and gentle not this time .no one likes rude people especially if they already feel less than a half person
-
December 2023 by Roberto Perez
H E B changes the prices on their meds. One month it's 24.dollars the next month it's 300 % highter same meds 69 dollars. Their prices need to be consistent....bad H E B .
-
November 2023 by Kat W
Never has my kids meds ever
-
November 2023 by Seth Osborn
Nearly always in a state of disarray and confusion, the pharmacy is at best relatively friendly and competent but with scatterings of misinformation and at worst rude, slow and inept. While there are some times of the day that the pharmacy is relatively calm, you can usually count on them to be riding the ragged edge of disaster: mixing up which customers get what, neglecting to answer important questions, interrupting customers or simply forgetting that a customer is there for long periods. Check your bag before walking or driving away. Make sure you have the right things in there.
