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July 2024 by Maria Torres Garcia
Great service, amazing staff! Fast and reliable!
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December 2023 by Jerome Majewski
Friendly people good service fair price and very very helpful
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November 2023 by Dahilia D.
Car ownership comes with its fair share of responsibilities, and one of the inevitabilities is the need for repairs and maintenance. Recently, I had the opportunity to experience car repair at S&S and I must say it was a seamless and highly satisfying experience.Upon entering the auto shop, the first thing that struck me was its cleanliness and organization. The waiting area was tidy and well-lit, with comfortable seating and a variety of automotive magazines to keep customers occupied. The friendly receptionist welcomed me with a warm smile and quickly checked me in for my appointment.The professionalism of the staff was evident from the start. My assigned service advisor, Amanda, was knowledgeable and took the time to explain the repair process to me in detail. She carefully listened to my concerns and offered a transparent estimate of the costs involved, which made me feel confident about the service I was about to receive. Additionally, she provided me with a clear timeline for the repair, so I knew when to expect my vehicle back.The quality of work at S&S is exceptional. My car had a nagging issue with the engine, and the skilled technicians efficiently diagnosed the problem. They used top-of-the-line equipment and genuine replacement parts to ensure the best possible results. It was evident that they take pride in their work, and the repair was done to perfection. My engine felt brand new, and the issue was resolved completely.One of the standout aspects of my experience was the excellent communication from the shop throughout the process. I received regular updates from Amanda, who kept me informed about the progress of the repair. This level of transparency is rare in the automotive repair industry and is a testament to the shop's commitment to customer satisfaction. It also gave me peace of mind, knowing that my car was in capable hands.The turnaround time was impressive as well. The repair, which I initially thought might take days, was completed within the promised timeframe. I was pleasantly surprised to receive a call from Amanda informing me that my car was ready for pick-up earlier than expected. It's clear that efficiency and timeliness are priorities at S&S.The pricing at S&S was competitive, and the final bill matched the initial estimate provided by Amanda. There were no hidden fees or surprise charges, which is often a concern when dealing with auto repairs. I felt that I received great value for the quality of service and workmanship provided.I also appreciated the extra mile S&S went in terms of customer service. My car was returned to me freshly washed, both inside and out. This small gesture added a personal touch to the experience and showcased their commitment to exceeding customer expectations.In conclusion, my experience with S&S was nothing short of exceptional. The professionalism, transparency, and quality of work set them apart in the world of car repair. I left the shop with a fully repaired and rejuvenated car, a sense of satisfaction, and the confidence that I had made the right choice. If you're in need of car repair or maintenance and are looking for a shop that values its customers and provides top-notch service, I wholeheartedly recommend S&S. It's a place where your car is treated with care, and your peace of mind is a top priority.
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October 2023 by Melissa Caudill
Very nice and professional
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September 2023 by Clarence Noack
Thanks for fixing my truck you all are the best,mitch
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September 2023 by Kenneth Eckhart
Took good care of my problem
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June 2023 by Jennifer Duran
Car started messing up on us while traveling for vacation. They immediately started working on our car and everyone we came into contact with were very knowledgeable and friendly. Steve even offered to drive us somewhere so we could eat lunch. Highly recommend!
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April 2023 by Frederick House
Honest and very very good at what they do. They won't BS you around tell it like it is.
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December 2022 by Efrem Scranton
Great service, I would highly recommend them.
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November 2022 by Maritza Mendez
Unprofessionalism at it finest. Mark was the rudest mechanic I've ever dealt with. I wouldn't have given them a star because they don't deserve it based off how I was spoken to as a customer.
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October 2022 by Mark McMahon
I give this place a rare five-star rating from me. Generally, when you think of a mechanic shop, your first concerns are integrity and honesty. I can tell you that I have been coming here for years and it is the only place I would consider taking my car other than the dealership for warranty work. The owners are fantastic and they live local. They know you in the community and attend the same functions you attend. If my car broke down anywhere in Texas I would have it towed here because they are the only ones I could trust.
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September 2022 by Nicole Hill
Great place
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July 2022 by Chris Jones
Wish I could give this place 10 stars. Steve and his crew are amazing. Broke down driving through Sealy, had my vehicle towed to them right at closing. Steve without hesitation drove me and my dog to the nearest hotel for the night. Communication was great. Very reasonably priced. A+ overall. The world needs more people like you Steve ?
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July 2022 by David Franklin
Friendly and helpful staff. 2012 Ford Escape, radiator fan/motor broke out of the plastic frame and punctured the radiator. They replaced the cooling fan assembly and radiator. Then provided transportation for my wife to pick up the car. Great service. I will use them again.
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July 2021 by Greg D
I live in South Carolina and contacted S&S to fix a relatives car. They replaced the starter to fix it. They are trustworthy and do good work and only replaced what was required.
