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May 2024 by Tina Mcghee
I was in the branch bank in side the seagoville Walmart, and I had a big problem with my card on 4-24-2024 and I want to say Jaylon Garner went above and beyond to help me with my problems ,when the lady on the phone could not and did not do so with that being said I was very satisfied with his great customer service, and I give him a 10.
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March 2024 by Wayne Blanchard
When ever i have a problem they take care of me always
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November 2023 by Jesse Soto
This place sucks. Inefficient.
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October 2023 by Johanna M
The cashiers are nice and they have great customer service. But on Saturdays it seems like they don’t have the registers ready. It’s the second Saturday that I’m here at 11:43 (today) and they still don’t have a second register opened. Their is 4 tellers including a manager and one of the tellers with a big line. I think it’s more a management problem with time.
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August 2023 by O C
Very nice tellers helped me cash in a check without fees!
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May 2023 by Ruth Cumby-Jones
I love woodforest bank. I've been with them for about 5 yrs.
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February 2023 by Johnna B.
READ THIS if you're considering doing business with Woodforest National Bank, especially in Seagoville. TX! They are rude, don't take anything seriously with respect to urgent situations, and could care less about customer service or being courteous. I submitted a signed and notarized Power of Attorney on a Thursday evening for my aunt who was just put into hospice and given maybe a week to live. The hospice and nursing home agency urgently needed 3 current bank statements to approve her stay or she would be released without anywhere to go and with only days to live. Woodforest's policy is to have their legal department approve the POA which would take 24-48 hrs. The legal department had to be asked to review my POA as soon as possible and instead called the branch to see what I was wanting as POA. Does that matter!?! I'm my aunt's Power of Attorney. It's now been 48 hours, it's the weekend and the legal department is closed until Monday, and Monday is a holiday. Five (5) days without an answer to an urgent situation. My aunt may no longer be alive! In the meantime, the Seagoville employees have been very nonchalant and care nothing of the urgent situation, have not answered the phone countless times during business hours, are short with me, a girl named Patricia hung up on me, and a girl named Denise almost hung up on me until I asked her not to so I could have a chance to explain the situation. And the managers, well I've dealt with 3 different managers in 3 days and not one of them follow through with anything. I'm the one to have to call to get the status of my Power of Attorney and as of this writing, I'm still waiting on it to be approved. Be advised, stay away, far away! If you want to be treated like *hit, do business with them at your own risk.
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October 2022 by Cheryl Hunter
Have banked with them for many years, always respectful and never had issues that couldn't be resolved that was handled professionally and fast so that I was always able to use my account.
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July 2022 by noemi gonzalez
Good service, very friendly and efficient
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July 2021 by Ryan Wilson
Unlocked my car was there within 5 minutes super nice ! Definitely recommend
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July 2021 by ꧁༒ĹєǤenD༒꧂
Great bank.... No.. Bull... They help you out totally!!!!.... Seagoville staff are freindly!!
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July 2021 by BETTY HARRIS
THEY HAVE ALWAY'S BEEN GOOD\ TO ME ABOUT EVERYTHING...\ SO FAR THEY ARE THE BEST BANK TO ME...
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April 2021 by Ashley Whitehurst
Unlocked my car was there within 5 minutes super nice ! Definitely recommend
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August 2020 by david vantuyl
Great bank.... No.. Bull... They help you out totally!!!!.... Seagoville staff are freindly!!
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July 2020 by Alma Guzman
Love doing business at this bank, professional staff always helpful and friendly, know their regular customers.
