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May 2024 by David Farra
They always take care of my tires on all my vehicles always a great experience
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May 2024 by Jeremy Hicks
Chris really helpful. They ordered my tires and went and picked them up on a non delivery day. The team was fast and precise with swapping out the old tires with the new ones. I was in and out in under an hour. Highly recommend for all your tire needs.
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April 2024 by David Chilton
I have to say, the customer service sets a high bar here at tires by design. Wish I could see same everywhere. Their tires are good too. Maybe on the high side $, but service mitigates that. Anyway, nice place good service and would recommend 5 stars
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February 2024 by Lep Ly
Been coming here often for buying new tires, installing new tires, changing wheels, and senor re-programming every occurrence has been a very pleasant and quality experience. Really recommend services here and thank you Bradyn for his wonderful service!
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February 2024 by MrDrawwerdna
So I have used tires by design for a few years now, and they have always done solid work.
Their work is fast literally I have never had to wait more than the time it take to put my tires on. They are fantastically priced, the managers are helpful and very knowledgeable. Brayden is fantastic, and went out of his way to help me save money on replacement tires. After ordering and even putting down a partial payment Brayden called me after I left and informed me that he kept looking and found a better deal saving me almost $70 on just one tire! Fantastic team keep up the solid work!!
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February 2024 by Cassie Taylor
1,000% go somewhere else. The techs are unqualified and dishonest. Management does not have close oversight of them.
—-updated review:
In response to the business’ reply: the issues encountered went well beyond the damaged part and the dishonesty of the techs, who clearly did not know the proper TPMS reset protocol, as they attempted multiple times and rapidly compressed the brakes, repeatedly, and then apparently told management otherwise. Additionally, the techs had the wrong PSI (twice), which I had to point out, the tire valve caps were not replaced and they conducted themselves with general carelessness. I consulted with other mechanics and ford specialists on the damage caused and the probability of it occurring due to this error. Lastly, management did nothing to salvage this customer relationship, other than falsely claim they would “make it right.” and subsequently lost business for 4 vehicles. I rarely leave reviews, and have never left a negative one, yet feel compelled to do so here, for other potential customers to know how issues are handled at this location.
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February 2024 by Jessica Garcia
Great team! Helped me with my tire needs quicker than expected. ??
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February 2024 by Bryan De La Rosa
Always great service and great prices!
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December 2023 by C L
Doesn’t get any better than these guys when it comes to wheels/tires. The best and it’s not even close! They pay attention to the details and treat you like family. ????
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October 2023 by Gabriel Garcia
Nice workers and fast
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September 2023 by ahe H
Excellent customer service
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September 2023 by Ryan Brooks
Made an appointment, the guys let me come in early. They fixed my flat in less than 20 minutes and had me on my way. Thank you
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September 2023 by Jennifer T
Chris and all the guys here are awesome.
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September 2023 by joseph culligan
Great and fast service patching my tire!
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September 2023 by Jeff Johnson
Best customer service around and wicked turn-around time.