-
May 2024 by Tony Martinez
As a Marriot Bonvoy member I visit many Marriot properties and this has to be the worst experience ever at any of their hotels. The hotel itself was great but the hotel staffmember , Todd, made me feel unwelcome. He was rude and seemed bothered by our presence. But he seemed the life of the party to the Caucasian customers. He didn't want to give me a late checkout even though it's a perk of being a member. Needless to say my experience would have been better if I was treated as any other customer but instead he made me feel like peasant looking for handout. Do better Marriot.
-
May 2024 by Young Juhn
Newly renowned hotel. Clean and good service. Location near board walk but still far from Galveston.
-
May 2024 by Chris Forbes
Excellent location for one night stay prior to cruise on the next day. Tucked away in a quiet location behind a main business on a busy street. Very quiet. Modern. Bed was relatively comfortable slept well. Even though we were located on the first floor, I heard no foot traffic above me. I definitely would not put it in the three star hotel category.
-
May 2024 by Aleth Oaferina
Rooms are clean, ask for extra pillows but did not get it. One of the frontdesk personel needs to smile, location is perfect
-
March 2024 by Andreas
Stayed there two times. Rooms are spacious but a bit dated. The floor is so soft, that separator windows at the desk to bounce if you walk too hard. Very thin walls. Breakfast was …. location is okay.
-
February 2024 by Crystal Cockrell
Close to Galveston without the Galveston prices!
-
December 2023 by Cinthia Barrientos
Great location, clean and breakfast was awesome!
-
November 2023 by Theresa Johnston
Hotel was pretty dirty. I was surprised. It did the job but I double locked my room door!Safety: There were some peopleLurking outside the hotel when we arrived. I was very aware of my surroundings outside the hotel.
-
October 2023 by Nichole Glover
Front desk manager Courtney was so helpful. He even carried our luggage into the room for me. I couldn’t be happier with his professionalism and his attitude towards us. He makes this world a better place. His smile makes us smile and that’s what customer service is about. Two thumbs up for this hotel.
-
September 2023 by Pete S. Reyna III
Not sure what I exprected...but this room is awesome. The space and how the room was situated was very neat. Shower and Toilet in separate spaces offers a ton of convenience. The bed super comfy and the couch and living space give just enough differential space for some needed breathing room. Great room!!!
-
September 2023 by chris jones
If you need a room for teh night with a few pepole this is an OK place but teh rooms and place was a bit dirty and towels are never dry so bring your own
-
August 2023 by Lauranette Lerma
The room looks nice and updated. Love the restroom amenities and the separate rooms for the toilet and shower. Only issue with the room it felt stuffy, like the ac was cooling enough for my liking. We tried taking the kids to the pool and it was so disgustingly dirty. I went to the front desk and asked if it would be cleaned soon, the gentleman in the front who was currently behind the bar making drinks came to us and said the pool was broke, and it was not in use. He apologized and said he was sorry for not mentioning that when we checked in. He let my kids get an ice cream on the house for it, super sweet gesture. He was trying to work the bar, work the front desk and answering phones. They definitely need more staff. I later went to the front to buy a bottled water. No one down there was in sight, another lady came down and waited with me, then two other ladies came to buy waters, the phone was ringing and ringing, no one ever came to the front. Said forget it and left. Pool should definitely be working in the summer as my kids and anybody else who would looking forward to going in it.
-
August 2023 by N Murray
I have stayed at this property since late 2019 and have always had a pleasant experience overall. Great staff, fairly well maintained.A shout out to Courtney, one of the team here. While all the staff is wonderful, Courtney’s customer care of over the top. He’s always got a smile, is helpful with whatever is needed and goes above and beyond.
-
August 2023 by Jessica Lira
Me and my family stayed here for a few days and the hotel was very clean and staff was amazing. Courtney checked us in and make sure that we had everything we needed and explained where all the facilities like the gym and pool were.Walkability: Close to many storesFood & drinks: After everyone got settled, I went down to the bar for a drink, and I was greeted by Courtney again, serving up, smiles, and drinks, and really made me feel welcome. It has been a long day, and his personality really lit up the mood. He was so friendly and helpful and remember my kids names which meant a lot.Noteworthy details: I will definitely be coming back because the breakfast was great and the service was superior!
-
August 2023 by Alex Underwood
Just wanted to say that the Front Desk Associate, Courtney went ABOVE & BEYOND to make our stay 5+ stars.As someone in the Hospitality Industry as a Front Desk Supervisor, Courtney should be promoted and he definitely deservers a raise at bare minimum.We will DEFINITELY be back!Thanks again Courtney!!!Rooms: Vintage meets ModernNearby activities: Tons of restaurants, parks and shopping.Food & drinks: Courtney mixes up magical mix drinks!Noteworthy details: Pokemon Stop
