O'Reilly Auto Parts is highly praised for its helpful and knowledgeable staff. Customers appreciate the team’s assistance, with staff members like Terry, Jon, Craig, and Abby providing great service, helping to diagnose issues, find parts, and fix problems. One employee even spent 20-30 minutes under a car to fix a dragging issue. The team is known for their politeness, kindness, and willingness to go the extra mile. While some customers found prices high, they still trust the staff’s expertise. Overall, the location offers a positive experience, with customers feeling supported and confident in the staff’s ability to help with their car needs.