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August 2024 by sam portales
Stored my family things here for about 8 months while renting apartment at TOS. Devon self storage is unsafe, because there are homeless people living in units with there pets. There are people using units as mechanic shops. There is a theft problem. It also smells horrible (becuase of the homless with pets). Worst part of my rent was the insulation from my unit fell all over my things. I exchanged several text and calls with a "owner" and he not only refused to do anything, but he also raised the rate on my unit. Most of the time gates were broken or inaccessible. This place should be closed.
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August 2024 by Renata Minori-Lopez
Do not use Devon Self Storage. My rent went from $85 to $155 without warning. When trying to get ahold of them for a month and a half with no reply. When I finally did get a hold of someone. She got mad because I was asking her for a corporate number or manager. She said she didn't have a number for anyone above her and when I told her how do you not have a manager's number. She got mad and hung up.
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August 2024 by Carla Bell
Nice place excellent service royale very helpful
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August 2024 by Curtis Adams
Great people helpful and polite.
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August 2024 by Dawn Gottschalk
Royelle is awesome! Friendly and very helpful. Great customer service.
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July 2024 by Bebo
Nathan great guy easy process
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July 2024 by Taliah Belcher
Royelle was AMAZING!! She answered all of my questions and was extremely helpful. I will definitely be renting here just because of how great the service was.
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July 2024 by Gary Scott
For the worst place I've ever used for storage unit that'll broken light in there for 3 months with upper management will never contact you back The roofs are leaking the air conditioners don't work they still charge full price as if you still have air conditioning. Be inconsistent on what they tell you when fees will be added won't be added with floods but mainly the problem is that the people that are above the people that are actually work there which are both good people that work the front desk have no power to do anything whatsoever and they've been told by their upper management to never waive any kind of fees whatsoever no matter what I guess so with that being said they don't care nothing about your stuff in there so you might as well not care about putting your stuff in that place because there's a lot of other places that are a lot better it's amazing this place is still even open but I wouldn't put anything valuable in there and it's like three cameras that work in the whole place that does your security absolute horrible experience I had except for the people the front desk were good.
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July 2024 by Misti Ballard
Great customer service. Thank you for your help!
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July 2024 by Anthony Starnes
Rozelle was very nice and helpful. She had my space cleaned and ready. I will definitely refer this place to anyone.
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July 2024 by Samantha Grant
Easy set up with the lease and excellent customer service! Nathan was so friendly and professional!
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July 2024 by Kerri Kellerman
I don't remember the name of the young lady who helped me (ya I'm terrible at this) but she was very helpful. Since I'm storing a brand new trailer with a tag receipt but don't have the registration yet, her boss said to refund me (I had prepaid for it online) but his boss said since that's a legit DMV document ... we got it sorted. Bonus points for my dogs not destroying my apartment in the meantime. Much better price than the other storage facilities I researched in the area. Definitely recommended!
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July 2024 by Chad Montgomery
Nathan and Royelle are the best ever at helping anyone with renting a storage unit. Their customer service is amazing and I will only rent from Devon storage because of their awesome service and help as always.
Seriously stop in and use them and Devon Storage 100% the best!!!
Thank you guys
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July 2024 by Jahaitta Perez
Nathan was great help today!!! Thank you so much!
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June 2024 by Mister Carter
Karen was very friendly. Called and got a great daily special. Clean area. Royal helped me out greatly as well