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February 2024 by Ashley Kuehne
Twice they have saved the day. Two times we have had out-of-town guest drive in and have serious car troubles. Both times they saved the day! As a matter of fact, when we walked in yesterday, there was a woman in the waiting room singing their praises, and how they had saved her day as well. They are ethical, trustworthy, helpful, and kind. I highly recommend.
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February 2024 by Neil Rutledge
If you are anywhere in East Texas and need a very knowledgeable, HONEST, and simply amazing "home" for auto repair, this is the place. I started repairing my own vehicles from age 14. I was good. I rebuilt several lawnmower engines (one way a 14 year old can supplement his income), three motorcycle engines, and a GM (Buick) 350 engine (that engine was sweet!). When it made sense to focus more on the career I was building and let someone else do my car repairs, I was very fortunate. I had three excellent, honest mechanics through the decades. All were fantastic! When I moved to East Texas, I thought I would have a problem. Nope. A friend recommended South Franklin to me. I went and can only say I was blown away! Fair, expert, honest, and timely. Darla, the office manager will impress you with her own knowledge! Plus, she is friendly, kind and, well, you just want to be her friend!This IS the place!
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January 2024 by Kendra Lantz
I had a great experience for my first time, the staff here was very helpful and curious. I will give my business here again. I definitely recommend this shop.
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January 2024 by Tyler Hagood
The folks over at South Franklin Auto Repair are the best! My wife and I moved to Mount Vernon a couple years ago and South Franklin has been our go-to for repair work and inspections. They are very accommodating, friendly, and do outstanding work.
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October 2023 by Trey Dees III
DO NOT hesitate to take your vehicle to South Franklin for ANY auto repairs you need!! These guys/gals have been great to work with since I moved here. They're very transparent, honest, and their communication has been top notch! Keep up the great work guys!!
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October 2023 by Brenda Dymond
Don't waste your time or money going anywhere else - take your vehicle to South Franklin. The mechanics are top notch; they will FIND the problem; FIX the problem and CHARGE A REASONABLE RATE for their time and all parts used. Our family has been doing business with South Franklin for years. In fact, so long it's been generational! I drive from PA to TX several times a year and I typically have my car checked before making the return trip to PA (over 1,300 miles). My brother, Ernie, lives in the Dallas area but makes the drive to South Franklin for regular maintenance. It's important to trust your mechanic and our family has complete faith in South Franklin. We are loyal customers and have absolutely no hesitation making a recommendation to South Franklin!Service: Vehicle Inspection
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October 2023 by Thomas Posey
These guys have done great work for me for over 18 years now. I have trusted Mechanic Peter Glasco with all my automotive needs and found him and all those at South Franklin auto repair to be knowledgable and kind, and reliable!! Good people!!
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September 2023 by Molly Mann
I would not trust my vehicles to anyone else. These folks are true mechanics and they are best.. Customer service and integrity is second to none.
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July 2023 by Shelly White
We have used South franklin many times and they are the best!! The prices are affordable and they will not do any work until contacting you for approval with an estimate first. They have been able to get us in and taken care of quickly. I can't say anything but good things about them. We are new to the area and glad to have a shop we can trust!!
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June 2023 by Heather Hallford
Very pleased with my experience- My water pump and thermostat went out on my Dodge Charger. One of my neighbors told me they wouldn’t take their vehicles anywhere else. I decided to give this repair shop a try instead of towing my car to a dealership. I couldn’t be happier. They only had my car 1 full day.. Great communication, honest, and affordable.Service: General repairs & maintenance
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June 2023 by Laura Meier
We have been using this shop for the past 10+ years. Reasonably priced, highest quality work and wonderful people. We recommend South Franklin Auto to anyone needing auto repair or maintenance.
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June 2023 by Shelia N.
These people are honest and dependable which is so important to a single woman as myself who don't know a thing about auto mechanic problems. Did the work for me for half the cost others was quoting. They earned my business for life.
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June 2023 by Greg B.
Excellent shop that does state inspections and car repairs. Past 5 years have done all my car repair and tune up at South Franklin Car Repair. Fair , honest, and dependable car people.
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May 2023 by Dana Phillips
So i recently used this shop for multiple problems with my navigator they replaced fuel pump filler neck wheel hubs brake pads and a differential and during the time they have had this car our other car broke and had to have that one towed over there! They helped us find a reasonable priced towing company and they replaced a broken control arm and cv axle on our Mazda 3 they literally started on it as soon as we got it there and finished it in a day! Their labor charge is about average but they are very attentive to other possible issues and will ensure that you are informed of anything that could pose a potential problem! They are a little more pricey on some of their parts though so some parts I provided and some they provided! They were also very patient with me having to wait on some parts before they could finish it! I will definitely use them from here on out! Small town shop but quality service, quality work, and quality people! All around best experience I have ever had with a shop! I can not thank these guys enough! Darla is an absolute pleasure to deal with and one of their mechanics is a real go getter and seems to love his job! Never seen a mechanic so eager! They are all just amazing!Services: Steering & suspension repair
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May 2023 by Beatrice Ojeda
This is the best place that one can go to. They are honest, hard working, and reasonable prices. They will explain to you what is needed for your vehicle and why. They are a small town business with a big heart that will work to help people on a budget.