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July 2024 by Demetria Carter
I think customer service skills need to be worked on from the cashier named Paige. Didn't greet me, even when she rang up my stuff didn't tell me the total amount she stared at me. So I asked her what's going on is there something else that need to be done. She just says follow the screen. No prompting or anything.
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July 2024 by Tristen Rowell
This pharmacy is absolutely lazy. You would think that they wouldn’t be especially for people like myself that rely on their medicine to live. Not till I called and made a complaint that it’s been over 2 days since i was told my prescription would be ready. No updates or anything and when I called they said it hadn’t even been imputed yet. Absolutely ridiculous that my diabetes has been affecting me very negatively due to your pharmacist not doing their job.
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July 2024 by Christopher Hintz
Paul gave me the wrong dosing for my medication. Twice.
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May 2024 by Ella Baldwin
I needed to get a vaccination and had a very good experience. I am extremely anxious about getting shots but the pharmacist put me at ease and was super kind and was skilled and made it pain free. Thank you, Paul, for my first good vaccination experience!
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April 2024 by Orlando Alvarado Alvarado
I was discriminated in this establisment by my national origin.
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April 2024 by Thao Nguyen
This is my first time here and there is a guys was helping me out a lot and professional his name is Alden.
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February 2024 by Tom C
Closed from 1:30-2:00pm?
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December 2023 by Leah R.
They answer their phones pretty quickly unlike cvs who I just recently transferred my prescriptions from. every time I would call there I'd have to wait on hold at least 20 or 30 minutes until someone answered so this is a big relief. I've had very good experiences here with everybody.
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October 2023 by E Basha
Our provider sent an eyedrop prescription to Walgreens Pharmacy at 7pm after being seen for an eye injury. Store website states the pharmacy is open until 10pm, so there should be enough time. Called at 9pm and was on hold for 20 minutes with the recording repeating that we were next in line. Finally called the main store and was told the pharmacy closed at 8pm. We tolerate their long lines both inside and in the drive through, but we're done with Walgreens after tonight. This pharmacy could use some attention.
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September 2023 by Donna Blackmon
I called this pharmacy to check if they had my prescription in stock because most pharmacies were back-ordered. The woman in the pharmacy was extremely rude and would not tell me. She said I had to come into the pharmacy to see if my medication was in stock. Every other pharmacy I called were very helpful and answered my request... except for this Schertz pharmacy. Horrible customer service.
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September 2023 by Taylor Moon
The pharmacist has the personality of a wet blanket. he is rude and condescending. He lied about when our prescription was delivered to make up for the fact that it wasn't ready when it should have been.
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September 2023 by Bill D
I went to get my prescription yesterday (9/12/2023) and after talking to the employee at the drivethru, I had to "verify" my address and the last 4 or my phone number. This is the FIRST time in the four years I've used this pharmacy to do this. I've only had to provide my date of birth as other pharmacies ask for. This excessive "verification" is unneeded.
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August 2023 by Gary M.
My doc calls in meds, 3 days for them to fill! Do they not know people might be sick??? I have transfered my meds to a mail order pharmacy. I have dealt with a couple of walgreens and they both suck. They seem to have a corporate level of bad customer service.
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August 2023 by Taurus M.
I went there to pick up my meds and didn't have insurance to cover it. The lady at the pharmacy took time to look up discounts which saved me half on my prescription..
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July 2023 by Konrad Wiktorzak
Pharmacy can't do math for insulin correct shorted me and billed my insurance.
