O'Reilly Auto Parts store #1398 in Schertz, Texas, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and builds custom hydraulic hoses. Customers appreciate the friendly and knowledgeable staff, with employees providing excellent customer service, offering assistance in selecting parts, and teaching how to replace items like windshield wipers. The staff is quick to help by calling in parts from nearby warehouses if needed. Visitors note a minor issue with handicap parking enforcement, but overall, the store provides helpful and efficient service. Customers often mention the staff's friendliness, helpfulness, and willingness to go the extra mile, making this location a convenient choice for auto needs.
Hunter is awesome!! Courtesy was 6 stars and swapped heavy battery fast
June 2024
I use This Orielys often the only complaint I have is nobody inforces handicap parking spaces there is always cars parked in the parking without permits
June 2024
LaWanda was very helpful and even taught me how to replace my windshield wipers. The customer service from her was excellent!