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October 2024 by Charli Birtciel
I haven't had any issues so far and I've been using this pharmacy for a couple of years. They are usually quick and don't give me any hassles over anything.
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August 2024 by Robert Barger
Called in a refill. 4 days later I go to the pharmacy. Not ready. Come back 3 days later, not ready. Why? "We don't know we'll get it ready while you shop. It's a pre filled bottle of pills. How much work does that require? Thank god, only one more refill. Will tell doctor to call in new prescription to Costco.
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August 2024 by Patrick Kfoury
The pharmacist at this location might be the most incompetent and rude person I’ve ever spoken with. Top 5 for sure, I called after my doctor wrote an early fill exception on my prescription which is required to fill a script early. He refused to fill it, even after I repeatedly requested he read to me the way the script was written to which he also refused to do stating “he didn’t have to read it to me”, would have been so Incredibly simple to do, if a doctor with a PHD and a patient privately speak and through extenuating circumstances which are truly none of your business, he then refused to honor the doctors orders which are in full compliance with both state, FDA and DEA regulations, as well as HEB’s filling policies. James seems to think he, in all of his incredibly limited wisdom knows better than my doctor. No Information pertaining to the exception made or why, nor did he even bother to inquire. James, this one’s for you buddy. If a doctor wrote an exception, and the exception falls into the framework of what’s legal and within company policy honor the exception, or land in hot water like this. You have no idea the circumstance’s leading to this. You’re self righteous attitude and indignation just led to a formal licensing complaint against you, as well as with HEB’s corporate office. And single handedly took a customer who’s literally been with HEB for years, had him pull every single prescription and send it to your competitors. Why? Because you think you have the right to do whatever you want? Thanks for wasting everyone’s time instead of just doing your job. I fully plan on litigating this matter. Enjoy the civil suit.
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July 2024 by Manuel DeLeon
Always have what I need!
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May 2024 by Walters Family
Excellent service
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May 2024 by Randall Pannell
Fast and friendly
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January 2024 by Darice Goodridge
Staff has been rude on multiple occasions. Will be moving all scripts going forward.
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November 2023 by Karen Falks
The drive thru is out of control. The slowest of any drive thru anywhere. Workers are like sloths. They could care less about customers wait time and extremely unfriendly.
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October 2023 by Maverick Muff
Stop calling me, I live like. 15 hours away.I have never lived in Texas.Yet you keep calling.
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October 2023 by bethany karvelot
They were out of stock on prescription eyedrops, I asked the lady if she could check which H‑E‑B had them in stock. The lady barely glanced at the computer and she told me they were out of stock in every single H‑E‑B in Texas. When I left, she said “SooRrry , Byyyeee!!!” in a whiny laughing voice. I was in so much pain and I wanted to cry.I made the right decision switching to Walgreens, They are super nice!!! Yes they did have the eye drops in stock! And even if they didn’t, I still would have picked them over H‑E‑B pharmacy.It’s really messed up to mock someone’s pain and not be considerate. A simple “ I’m sorry for the inconvenience, you might need to try different store, here are some suggestions” or “ I apologize I do not have them in stock, but let me see when we get the next shipment of items”. Would have been acceptable.Staff needs training.
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October 2023 by Mary Tucker
I had someone steal my pain pills. They got them from the Drive thru... Now I show my id to make sure this doesn't happen again.
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October 2023 by Debbie Schofield
Everything was as they said it was
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October 2023 by hannah henline
Pharmacy staff is rude without reason.
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October 2023 by Marilyn L.
Really nice grocery store. Found everything I was looking for and a very good location. Workers are very knowledgeable as far as where I can find things, and if they didn't know they got somebody to walk with me through the isles to show me.
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September 2023 by Brianna Smith
The staff is kind, helpful and they help you understand the process!
