H-E-B Pharmacy has been ranked the #1 supermarket pharmacy in customer satisfaction for 3 consecutive years in 2023 by J.D. Power. Located at 17460 IH 35 North in Schertz, the pharmacy prioritizes the health and safety of Texans, offering routine childhood and adult immunizations, as well as the COVID-19 vaccine. Customers appreciate the pharmacy's efficiency, with quick service and minimal hassles. However, some have experienced issues with stolen medication, leading to stricter ID requirements. Overall, the knowledgeable and compassionate staff at H-E-B Pharmacy strive to provide excellent customer service, even when faced with high volumes of work.
They were friendly, got my wife's prescription ready quickly, and let me buy a few items i picked up in store so I wouldn't have to get in line again.
August 2025
If you have to wear a mask that makes it difficult for people to hear what you say, you shouldn't be working the customer service counter. I have no hearing impairment. Can't imagine how it would have been if I did.
October 2024
I haven't had any issues so far and I've been using this pharmacy for a couple of years. They are usually quick and don't give me any hassles over anything.
