-
September 2023 by Carmen M
It took me 4 months for an international check to be cashed. Too much I guess.
-
May 2023 by A. K. Rod
Very friendly, helpful staff.
-
March 2023 by Jaime
Cora was a wonderful help! So professional and kind!
-
February 2023 by Michelle Gregg
SLOW! If you're in a rush do not go to this location. They also do not communicate with you on what takes so long. They try to act genuine but it comes across as condensing.
-
July 2022 by Darrin LaRoe
Always takes forever, even when you’re the only one there. Customer service at this location is far worse than any other one I go to. For a bank they never have what we ask for as far as change due to the change shortage, but it’s only a change shortage at this location oddly enough.
-
August 2021 by Amber Plaza-Meade
Their lending department is slow. We had the purchase order and all the required docs, but we were always told that underwriting was “still reviewing”. A whole week later we got a call that they were ready. We even got the loan approval notice via snail mail before UW was ready! Went to a local credit union and got approved at a higher amount and lower rate. The next day I sent the same docs to the CU and was set to go. Zach was assisting us from Broadway- he was cordial.
-
June 2018 by Mr. Gomez Jr.
Good people
-
May 2018 by Bubba Maxx
Very personal bankers
-
February 2018 by palakabear
Great people just as good a bank as any other bank they try hard anyway
-
May 2017 by Adrian Rodriguez
I visited this location (Schertz Texas)to Open a bank account for my Construction & Remodeling business I was helped by a young girl by the name of Melissa Chapman who assisted me in the process and was very helpful in answering all my questions. I would highly recommend this bank to any persons looking to open a personal or New Business account . Thanks again Melissa!!
-
October 2016 by John-bo L.
Best customer service I've ever had at a bank, Denise helped me with everything I needed, this branch and its staff are awesome!!!!
-
December 2015 by Susannah G.
This bank cleaned out my son's savings account with fees, and took nearly half of our Christmas savings in fees. Christmas is ruined, and I hope this bank is really really pleased with itself. It knows nothing about serving military - my USAA account still has all the money I originally put in, and is in fact larger - they paid me interest. UPDATE: I was able to get all of my son's money out. However, most of mine is gone
-
May 2011 by Shelly R.
I like this branch of Broadway Bank because I feel like a real person and not just a number to the people who work there. When I drive up to the window, they all recognize me and wave. In this era of video screens and bank employees being hidden in a vault somewhere, I like being and seing a real person!