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November 2024 by Cindy Yates
My Shiner loves going to Bunk n Biscuit!! All I have to do is say the name and he starts running to the door tail wagging! This is how I know that he is very well taken care of there. Shiner has abandonment issues but is still excited to go play with his friends.
I seriously could not feel comfortable leaving him anywhere else when we go away. Thank you to everyone that cares for him when I’m gone!
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October 2024 by Sarah DeLeon
I have used the boarding service for many years and have always been impressed with the facilities and care of my babies. Most recently my golden retriever puppy Bagel has been using their drop in daycare services as well. Bagel loves going to “school” and playing with all her friends. I never feel bad having to take my pups here - they are the best and love my babies as much as I do!!
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October 2024 by Bill Duncan
Bunk-N-Biscuit has always been so accommodating to our requests….whether it’s for grooming, day care, or boarding. The staff is always friendly and polite, but most of all they take great care of our dogs!
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October 2024 by Tracy Glondo
We have 3 pups and they all lose their minds with excitement when we pull into the parking lot! The staff is kind and knowledgeable and are always available when we call to check in. We absolutely recommend Blue Bonnet Bunkin’ Biscuit.
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October 2024 by Ronda StewartNorris
We’ve been taking Bella to Bunkin’ for 9 years now. When we got her a friend warned us that she would be a handful! She is 1/2 Aussie, 1/2 Border Collie and 200% energy. At 6mos we had to do something to keep here entertained while we were at work that’s when we found Bunkin’. Bella loves to go play with the staff and other dogs! The staff is great and treat Bella with love and respect. Our pets are family so leaving her with just anyone was not an option. We trust the staff 100%. The facility is clean, recently updated with more playful options, caters to dogs of all sizes and ages. Bella loves the Pawties and dress up. The picture added is he 80’s dress up. We love how much the staff loves her, takes care of her and keeps her safe while she is not at home. THANK YOU Bunk’ n Biscuit for all you do!
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October 2024 by Joel Rodriguez
The facility is clean, and the staff is friendly and knowledgeable.
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October 2024 by Alyssa Reimer
My family took our dogs here for years and never had any issues. I recently moved back and needed a place to board my own dog so I thought they would be great. They were super condescending and rude throughout the entire process. They told me they would do the “assessment” for my dog to be able to play with other dogs right when I dropped him off. I called back hours later to see how he was doing and they said they “hadn’t got around to it.” They then told me they would do it right after I called, so I watched the cameras to see how he did. They didn’t do it. So I called again later and asked what went wrong and they said they “didn’t have time.” So my dog was there for over 16 hours in a kennel by himself and went en entire day without getting to see/play with other dogs. They did the assessment the next day and said he was able to play with other dogs. When I picked him up, he had horrible sores on all of his joints which is literal proof that he had been just laying on the hard floor for his entire stay. My mom called before picking him up to make sure he was ready to go and some answering service picked up the phone and was extremely rude to her. When I saw my dog he was crying and shaking like he had seen a ghost. If I would have been the one picking him up, I would’ve asked for my money back or a discount. Really disappointed in what this place has become.
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October 2024 by Jason Miller
Great place
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September 2024 by Kaitlin Miller
This place treats employees and pets terribly, very understaffed and underpaid! Dogs would be out in play groups for upwards of 7 hours at a time unless they were boarding and boarding still only offered short rest periods! They will continue to overwork their employees with not enough staffing and expect unrealistic results, 2 people cannot care for 90+ dogs at once. I was often watching 60 big dogs in a yard by myself!
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September 2024 by Brian J
We have lived in the Schertz/Selma area for the past 12 years and we have taken our dogs to Bluebonnet Bunk ‘n’ Biscuit (the Bunk) for grooming, daycare and boarding that entire time. The dogs they have cared for have ranged from senior (senior care) to 8 week old puppies (nursery care). The staff has always been polite and professional to us and more importantly, kind, caring and loving to our babies. Trying not to make this too long, but to sum up, our dogs are not pets, they’re family, and the Bunk is the only place I would trust with them.
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September 2024 by samantha nunez
Very truly saddened and disgusted with the way I have seen some animals get treated here by employees. No strong physical aggression should be used on ANY animal. I will never ever bring my fur baby back!!
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June 2024 by Gorda
Not much to say just actually offended and saw the reality of our world never thought I would experience it in a doggy place.
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June 2024 by Heart of Texas Dog Owner's Group Secretary
I love this facility. We recently used it for a huge community outreach for health testing, canine good citizen titles, fetch titles, and liver fluke testing for all breeds. Management and all of the Employees went above and beyond to ensure that the event was a success, and over 150 dogs Were seen that day. Everything was clean, there were no smells or trash anywhere. All of the dogs we saw who were being boarded looked extremely happy. I highly recommend this facility.
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June 2024 by Robert Martinez
We took our aussie in for a grooming today and we couldn't be more pleased with the results he looks amazing.
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June 2024 by Nicole White
Unfortunately, 2 years ago I gave them 5 stars but now it’s only 1 and I’ll never be returning. My dog stayed there for 5 nights and I was told upon arrival that he would have the temperament test so he could play during doggy daycare. He’s the sweetest pup ever and gets along so well with other dogs but I noticed throughout his stay, in his room webcam, that he was always in there and only outside for a few minutes, not with other dogs. Not once did I get a report on how his test went. On the day of my return, my flight was delayed 4 hours so I called and said he may have to stay another night. Well I called when I landed and asked if they could wait just 15 minutes and I’d be there so I didn’t have to pay another night. Nope. Jena said “I’ve been here since 6 and I’m leaving right at 6:30”. Thankfully I suggested, not her, for my emergency contact to pick him up. Then Interesting how I drove by at 6:35 and the gate was open with 5 cars still there…. Terrible customer service and I will not recommend this place at all. All I got was a bill and no report on how he did. And yes, I’d be happy to call and speak to someone about this as long as it’s not Jena.
