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September 2024 by nadya lujan
5 stars all the way! I had damage on the right side of my car due to an accident. They were able to get me in the next day to take a look at the repairs. Diego, Dan, Felix, and Manuel, were the ones who were very helpful throughout the process. My repairs were done in a timely manner, and everything looks perfect.
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September 2024 by Shane Smith
I was here to get a quote on my daughters car. Alicia helped me. I was very pleased with the hospitality and service Alicia provided. She took her time to explain how the process will work with the insurance company. I expressed my hope they could fix the car and not total it. She was direct but informative that the likelihood was the car would be totaled, but she was going to be thorough and do her best. I appreciate her knowledge and candor and her help in resolving my claim. She was also right on her prediction, the car was totaled. Thank you Alicia and Classic Collison. I will be back if ever a need.
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August 2024 by Angela
Outstanding paint job by the staff at the Main street location. Can't say enough about the detailed workmanship and the EXCELLENT Customer Service received by DAN. Highly highly recommend this business to anyone looking for an honest repair job done extremely well. Congrats to all who run and work this business. Y'all are on the top of your game. Thank You!!!!
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August 2024 by Grady Sexton
I sent my wife here recently because they had done a really nice job on my truck repair. She had done minor damage from our garage door and Jacob fixed it on the spot. I advise anyone in need of a great repair to go here.
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August 2024 by Lauren Gonzalez
I'd give zero stars if I could. Took my car to get repaired after a minor accident, some body damage and a messed up alignment. After ONE day of it supposedly being "fixed" (they didn't even do my alignment correctly) had issues with both the parking brake and transmission (both unrelated to my accident) that caused me to break down in the CENTER LANE of I-35 during Saturday rush hour for THIRTY MINUTES. Which not only put me in potential danger, I had to pay $200 for a tow. Use at your own risk!
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June 2024 by Jasmine Romo
Dan, our technician, provided exceptional customer service and clear communication throughout the repair process at this shop recommended by Allstate. The repairs were completed quickly, and we consistently received updates on the vehicle's progress. I'll definitely be recommending this efficient and communicative service to everyone!
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May 2024 by FlexSlinkey (Flex)
Very impressed with their knowledge and professionalism Jacob walked us through every step and provided updates on my vehicles progress.. awesome team y’all have there
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April 2024 by Jennifer Anderson
Amazing service, my car looks brand new!
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March 2024 by Terry Faro
Outstanding work
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March 2024 by Denise Axelrod
Alicia was a wonder help when our car was in the shop. She kept informed from beginning to end, giving excellent customer service!
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January 2024 by Lily Valentino
10/10 would recommend. The receptionist is sweet and helpful.
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December 2023 by Floyd Moon
We brought in my wife's van for suspension work after an accident. They didn't even bother to do the work on-site, they subbed it out to a regular mechanic just down the street who didn't have the necessary equipment or skills to assess or repair it properly. It took them a week and a half to get the van back to us, and we wasted hundreds of dollars on rental charges waiting on them. I put them in touch with the Honda dealership who told them what needed to be done. They still couldn't figure it out, and we wasted more time and money. They ultimately never got it right, and we had to go elsewhere. I had a horrible experience with Classic Collision, and I would never consider using them again, either at this or any other location.
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November 2023 by Hosea S.
Went to Classic Collision in Schertz today and was taken care of immediately. They were very professional, polite, and diligent. I highly recommend them to all
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October 2023 by Danny Macias
Car was released to me with outstanding issues. Some were fixed but the remaining AC/Heater blower issue was not and they say that cannot repair. Blower was working fine prior to repairs.
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September 2023 by Matthew Shaffer
With insurance they take really good care of me, without insurance they took two months just to get my front fixed. There was a few other problems and they told me three times that they would send info about what was wrong. Never got it, they said it would take a week for parts to come over. Never happen. I also had a wheel messed up. Never had that fixed (was promised it would be fixed the same time as my front). They messed up really hard on my “dust shield”. Went to the manager told me it was the breaks and that they had nothing to do with their end. Luckily I had another worker test drive it and confirmed it wasn’t my breaks and it was their end. Will never go here even with insurance because no transparency. Told many lies. Tried really hard to just brush me off so I can go. I’m taking my car to another shop. Waste of money, waste of time. Got a sorry but not even from anyone but the front. The front desk lady was nice though so thanks to her I kept my cool, other than that, a horrible place that didn’t even fully fix my car.
