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November 2023 by Google user
I would give them a -5 ⭐️⭐️⭐️⭐️⭐️ if i could. This used to be my go to tire shop but they also claim they do mechanical work on the side. Trust me when I say DO NOT GET ANY MECHANICAL WORK DONE HERE! Stay far away from them. Tires well let's just say I will never do business with them again even as far as tires because of how bad of condition my car was returned to me after they tore it up. My car sat with this shop for 3 weeks charged me $800.00 to replace my clutch kit and my car was returned in non drivable condition and my check engine light on. Very very crooked place stay far away from them. The owner doesn't care one bit. I will provide before and after pictures so you can see for yourself. I asked BJ what happened to my car and all he could say was he didn't know...it must have happened at the shop. No offer for replacing the grill or helping fix what they broke. He didn't even put the drivers side cv axle in correctly and didn't bother to tell me that the passenger cv axle was broken. Smh it was definitely my last time I will ever go there for anything. They lost a long time customer over this and the word has been spreading fast from me.
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October 2023 by Jeremy Reichel
I would give them a -5 ⭐️⭐️⭐️⭐️⭐️ if i could. This used to be my go to tire shop but they also claim they do mechanical work on the side. Trust me when I say DO NOT GET ANY MECHANICAL WORK DONE HERE! Stay far away from them. Tires well let's just say I will never do business with them again even as far as tires because of how bad of condition my car was returned to me after they tore it up. My car sat with this shop for 3 weeks charged me $800.00 to replace my clutch kit and my car was returned in non drivable condition and my check engine light on. Very very crooked place stay far away from them. The owner doesn't care one bit. I will provide before and after pictures so you can see for yourself. I asked BJ what happened to my car and all he could say was he didn't know...it must have happened at the shop. No offer for replacing the grill or helping fix what they broke. He didn't even put the drivers side cv axle in correctly and didn't bother to tell me that the passenger cv axle was broken. Smh it was definitely my last time I will ever go there for anything. They lost a long time customer over this and the word has been spreading fast from me.
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September 2023 by Jinu Sibi
Employees here are extremely rude. If they can’t even handle basic communication, I wouldn’t trust them to handle anything more than a basic inspection. Have been coming here for years, but unnecessary rudeness means no more. Owner clearly doesn’t care either as he brushed it off and just straight up ignored me after I told him. Imagine doing some major work here and having problems and this is how the owner would treat a customer. Go at your own risk.
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September 2023 by Jessi SlytheRipper
They are always helpful! They will work with what you got! They aren't against helping people who need it!
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June 2023 by kevin salter
These guys are awesome, helpful and caring,must have picked that up from the owner charlie ?
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May 2023 by Charles West
My experience with this shop was my first and will sadly be my only experience with them. I drove over an hour away from my home to there shop to buy 2 tires that I had been looking for. I paid $70 for the 2 tires which was a great deal and then he said that it was $40 if I wanted them to install them so I paid that as well, normally when one pays to have tires installed they normally balance them during the install which they didn't so as soon as I left my truck was shaking all over the road so I went straight back because I had an hour drive home and couldn't go over 40 mph being the tires they put on were on the front. So I went back and I personally swapped them to the rear which made it a little bit better I was going to go back but they were closing already. I finally made it home after having to only drive 60mph otherwise my truck was all over the road. The next day I went to 3 local tire shops finally finding one that was able to get the balanced as good as they could be they said the tires were badly out of round and we're bad tires. I msgd the guy that I had dealt with at big boys and he pretty much laughed me off going as far as "❤️" my msg saying that he's glad I feel that way. When all I said to him was I felt he shouldn't be selling tires to customers when there's no way they didn't know those 2 tires were bad. I don't recommend this place to anyone. I'd like my money back but I'm not driving 2 more hours round trip to go back out there if he's going to act like a child.
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April 2023 by Lionel Persad
The shop damaged one of my alloy rims and tried to hide it from me. When I discovered the damage the shop guy said he had to use a pry bar and it caused the damage. When I involved the manager she informed me that this happens a lot with their equipment. The shop has a disclaimer against any rim damage so I have to get it repaired myself. The shop looks like something out of a 3rd world country. nasty and disorganized. If you have a nice car with great rims don't ...take it here!!!. They should only do work trucks and trailers. Beware shops that post "Not responsible for rim damage" and lies to customers.
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March 2023 by maria rios
This is my go to tire shop! They have always been super helpful, honest and always have great customer service! They are also really fast! I was in and out in less than 10 minutes when I was getting a new tire!
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February 2023 by Richard Summerville
Been coming here for years! Big shoutout to all the employees here. Fair price, professional service, and very efficient quick tire service. Great small town feel!
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February 2023 by Trevor Manke
Went by big boys tires #3 on February 10 2023 got there at 7:50 they open at 8 had 4 tires that needed to be mounted and balancedThey didn’t balance the rear 2 didn’t put in water to see if they had any leakes leave there around 9:20 head to work never had a chance to go over 60 mph get off work and get on the highway truck shakes horribal after 60 mph took to another shop this morning February 11 to had them all rebalance and none of them were balanced right all of them were way off and it drives perfect had to spend another 60 bucks beacuase they couldn’t do it right the first time
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February 2023 by it’s carls
Super friendly & nice! My family has used them for years.
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January 2023 by Kay Sch
After a really horrible day, this company was so helpful! I literally brought my tire, went to use the restroom and by the time I came out the tire was ready to go! The staff is really sweet and attentive, and the tire was half price from what I was going to pay anywhere else! I recommend this business for anyone with a tire issue! Definitely will use them again
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December 2022 by Cecilio Carranza
They are super helpful when I wanted to apply with Snap finance and made sure everything was good before letting me go. I got 4 rims and tires and even took split payments between card, cash and the financing to make it work.
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November 2022 by S R
Big Boys Tires #3 is awesome!! Service was great,very quick and super friendly. They also have really good and fair prices. I found myself in a situation and wasn't able to get to the shop until a little after closing time, they waited for me znd still got my tires fixed up for me. Great place of business and wonderful people. Thank you so much Big Boys!!
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November 2022 by nigel lewis
Very fast and friendly service especially the little lady in the office very professional ?
