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February 2023 by Robert M.
Renee Fransua is the root of all the problems at this office. She sabotages carriers by hiding their customer's parcels, certified mail, stamp purchases, etc. Management won't do anything despite carriers reporting her to the postal inspector and the union stewards. She thinks she plays a pivotal role at the office but she is just a clerk. Pure garbage.
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May 2022 by Hunter K.
After reading all these reviews and visiting this post office, I now see why they have a 1 star. I came to the post office because I keep getting messages stating that they are unable to deliver my packages because they dont have access to my mailbox or front door. But both my mailbox and front door are in accessible locations. When I went to talk to someone who works there and started to explain the situation, he stopped me mid sentence and told me that "it's not his job to help me and it's not his job to know what the delivery people are doing with my packages". He told me that I needed to talk to the post master. So I came back to talk to him and I explained the situation again. I told him that all the keys to the bigger mailboxes were already put in the big mailboxes so my package should have been put in one of them. His excuse as to why my packages weren't delivered is because I might have a dog blocking my mailbox or my packages are too big for the bigger mailboxes. All I ordered were clothes which will fit in the bigger mailboxes. I think this post office is filled with incompetent workers who should not have been given the job. I'm pretty sure the delivery people don't even drive through my apartment to see where the mailboxes are.. just pure laziness.
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May 2022 by M B.
Must be nice ro have a job you can't get fired from... no matter how incompetent you are.
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February 2021 by Josh H.
They are refusing to deliver my mail because I moved my mailbox from the street to the porch. (due to recurring theft) These clowns are LAZY and should all be fired!
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September 2020 by Kimberly T.
If I could give minus stars I would!!!! I checked if I could have mail send to their address to be picked up when I came through town. I was told yes, and confirmed the address. What was coming was time sensitive, and had to be picked up the day it was delivered. Waited for it, kept tracking it. Then end of day with no success, the tracking said it was returned do to insufficient address . . . even thought they confirmed what I was using was correct. Then come to find out I was to use "General Delivery" with the address, would have been nice if they had shared that bit of information when I confirmed it with them twice!!!!! They were very rude and this caused me a lot of problems as I didn't get my much needed mail. Not only that, but we paid extra for express delivery. SHAME ON YOU TRINIDAD USPS.
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August 2020 by Ernest M.
I called and asked if I could have mail forwarded to their address per general delivery.... was told yes!!!Upon arriving at the nearby state park, I called to see if my mail had arrived.... was told I had no mail...I called my mail service and was told it was delivered to post office on 8th (I'm checking on 12th). I got the tracking # and went to the post office...At post office I had to deal with a guy with a serious attitude... Extremely rude and very curt!!!I asked if he'd check for my mail... He asked me what address I had it sent to..... I told him to their physical address - 301 E Main...He informed me that was the post office's mail address and if I had it sent there they RETURNED it....Totally confused, I asked WHY!!! He said I should have addressed it "General Delivery, City, ZIP.....I asked what's the difference as long as it arrives at their post office... Told me that's their rule...I asked if they physically had my mail at their address and then because it had the Main Street address in it THEY RETURNED IT!!!!That's our rule he stated....No wonder US Post Office is close to bankruptcy!!!!! It's being run by IDIOTS!!!
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October 2018 by Merry W.
If you come to Trinidad, CO for a stay, DO NOT have anything SHIPPED to this town VIA the USPS. Do Not have UPS or FedEx drop your deliveries at this post office. There's a 90% chance that you will never receive your packages & mail & no one has a clue as to where it's gone! Watch RV travelers on YouTube talk about lost packages/mail, delays & the attitude of the employees at Trinidad, CO USPS. The employee's aren't bad people...they simply appear to be overwhelmed, defeated & a bit overly defiant. Hence the attitude!
