“I called them Monday morning (Labor day) to find out if they had a watch in stock. They did. it was a watch for my husband and at a really good price. They offered to hold one in our name and we went up there and purchased the watch.We looked around the store, and I saw a watch I liked, but thought at the time nah Im good.I get home and just look the watch up to see how much it is and find its discontinued on Citizens watch site. Can't even get it any longer. At this point I am kicking myself for not purchasing while I was there. Husband says, "Call them and see how much it is."I call them and its at a great discount. But I don't want to drive back to San Marcos and Labor day sale ends. So I ask the guy half joking because I figure its gonna be a no, "Do ya'll take a card over the phone and ship?" He said, "Ya know I think we do, but I am new so let me ask for you!" He comes back a minute later and says, "yea we can totally do that." 10 minutes later he had taken payment information and assured me he would have it out the door the next time he saw the UPS man. And the shipping wasn't horrible either.That was Monday night. Today is Wednesday. and I already have the watch. :) I am a super happy girl. I never thought in a million years they would do it. But not only did they, they did it happily! Thank you so much! I really appreciate it.We love going here. They aren't pushy at all. Are super knowledgeable, and will let you try on and look at as many watches as you want.Wonderful experience! thank you!”
“Can't express how happy I am with my grill. The really came through for me. I purchased my grill for my wedding day. It did not make before my wedding. but it made it the day of my wedding. And they delivered at the wedding for me, at no cost. Somthing they really did not have to do. So for that I am super greatful. Also they where super professional throughout the who process. Wearing my grill as Im typing.”
“Always a great selection and a wonderful staff. The staff is patient and always willing to go the extra mile by showing you absolutely everything without getting impatient.Overall the company is great, but I'm a little disappointed in the selection on 2023, it seems they just have restyled previous designs.But that won't stop me from stopping in and taking a look”
11AM - 8PM
3939 I-35, San Marcos“McKinzey is your ideal employee, from my experience with her. She was SO thorough and helpful and fully went out of her way to answer all my questions and help me get what I need. Keep her around! She's good for the brand, the customers, and your bottom line.”
“Customer service was great. Paxton L. greeted me at the door and helped me throughout the entire process. I told him what i was looking for and what i didn't want and he guided me where i needed to go. The store itself had like 95% bracelet watches and i prefer silicone bands but other than that they had a unique variety of watches which is why i chose to go there in the first place.”
“Hannia called me as soon as the watch I wanted happen to arrive!! I was ver impressed with her follow through and excellent customer service!! I recommend the San Marcos Tx location!!”