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February 2024 by Jay Jones
On 2/13/24 I had an appointment at Walmart on Hwy 80 in San Marcos for 9 am, to which I arrived early, to get new tires installed on my car. The tires were ordered and paid for online and shipped to the store. First they couldn't find my appointment. Second they couldn't find my tires. After working through all of that, I get checked in and am told it would take about an hour to install the tires. Ok no problem. I go wait. After an hour I go to check on the progress, only to notice that my car is still in the parking lot, I go back to wait some more. Another hour passes and I go to check again, only to notice that not only is my car still in the same spot, but they are working on 2 other cars that came after me. No one had come to explain the delays and no one even apologized. So I asked for my tires and left. I spend hundreds of dollars weekly at this location, but I will not be shopping there anymore. I know it may not affect the bottom line of the corporation, but I prefer to shop where they have decent customer service.
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February 2024 by stephanie perrin
Really frustrated with having to check myself out with 300 dollars worth of food, while the associates stand around and talk with only a 2ft by 2ft square to bag our stuff. Then after doing the work myself I get searched on my way out at the door like a criminal.
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February 2024 by James Stevens
The automotive shop now does AC service!
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February 2024 by Brooke W.
Angelee in the auto department was so kind and attentive. We really appreciated her amazing customer service, she made the experience much more enjoyable and we will be back here in the future for any more car troubles!
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December 2023 by K P
Every time I buy dairy here it is expired 50% of the time. Staff needs to do better checking their food and dairy inventory.this picture was taken 12/2/2. I have purchased expired sour cream, yogurt, milk and cheese. I don’t have time to run back to the store each time to get a refund.
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December 2023 by Bea Martinez
Christian did an awesome job helping me choose a frame for me and explaining how to use a progressive lens for the first time . Would recommend Walmart to my family and friends
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December 2023 by Liman Herrera
Store manager Yesenia, doesn't allow employees to drink water whenever they please. Employees expected to hydrate ONLY during their breaks. Thirsty? Too bad, unless you're on your break.
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November 2023 by Marissa Munroe
If I could give them zero stars, I would. They are lazy. Always items missing from curbside up, when the item is actually in the store.
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November 2023 by Mikaela Schulz
Bought a great value food item and did not like it at all. threw away the food and according to the box i can bring back the box for money back guarantee. i presented the cashier with my return QR code then the box. she looked at me like i was stupid and said this is an empty box. i had to tell her that it says on the box i can do this . she read the box and silently continued the return. she did the return it was just not a good experience. once she finished the return she just handed me the receipt and moved on… i didn’t know if it was all done but she walked away so okay great have a good day??
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November 2023 by Terri Wall
GREAT .EVEN THOUGH MY INSURANCE LEFT ME STRANDED FOR A 2ND TIME. THANK Goodness right b4 closing The Popo came in 5 cars deep ? but once they were done The Nice Young Good Looking police officer after he had do I a quick search gave me a ride home even carried my all my Groceries up to the 3rd floor Very Very Kind
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October 2023 by Max Meridius
This is a complicated review.We were there to pick up a bluetooth adapter. My wife found a piece of material that she wanted, but it had no price tag or anything on it. So, we went back to the electronics department to speak with an employee. The person we spoke to was Rafael and he initially tried to page the manager, but no one ever answered. Rafael was left to figure things out on his own, which he did.He had to do quite a bit of research regarding the material and how to set a price for it. No other employees helped him out, he was left to do things on his own. It took about 15-20 minutes. After the information on the material was entered into the computer and he took measurements of the material, he decided on a price and asked what our thoughts were. We agreed on a price and we were able to checkout.What I want to point out here is that Rafael was left to do the job on his own. There was no help from management or anyone else. It was midday on a Saturday and there was quite a few shoppers in the store. But, nevertheless, when an employee calls for management, they should answer. This does not speak well for the management staff.As a Walmart customer, my review is that Rafael is a superb, intelligent, reasonable, patient and understanding employee. His help was greatly appreciated and I would be glad to do business with him again, anytime. As far as management is concerned, Walmart Corporate needs to take a closer look at the management staff in this particular store and find out just exactly why no one bothered to help Rafael. Could laziness be an issue here? It definitely looked that way.
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September 2023 by Yvette's Message
I’m so sick and tired of this Walmart. They seem to be extremely prejudice. They find away to discriminate against me just about every time I come in here. My money is green just like everyone else’s. I feel like I’m singled out because of the color of my skin and it’s sad. I shop at Walmart very often and I should be treated fairly just like everyone else.
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September 2023 by Susie Cephas
They were very nice!and help me obtain extra Ned when I extended my vacation unexpectedly they were efficient and thur
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September 2023 by Ethan C.
i was trying to contact the bakery and they wouldnt answer and everytime the operator transfered me to the bakery no one would answer and i would be on hold for 10 minutes each time. nothings new nothings new, nothings new
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September 2023 by Janice Camp
Don’t take your service animal unless they have a vest! They refused to let me in with mine. He ways 2lbs and I carry him,even though he wears a harness and leash at all times. I even explained to the lady he is a service dog. She said not without a yellow vest or tag. Walmart check texas law. What makes this worse is, I need him at Walmart more than some other places,because I was wrongfully accused of shoplifting there,in front of my 4 year old grandchild.After accusations in front of others at the door then pulling us into the office and going over entire receipt. They owed me 2$! on the way to service counter to get my money the manager said sorry about this ma’am that’s all he said nothing else! I said keep your 2$ I’m going home and walked out. I have issues which become almost unbearable in places . holding my small dog grounds and calms me, making it possible for me to shop. He has also been trained to alert me of situations. Walmart doesn’t care! I guess they have robbed us all enough they don’t have to