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June 2024 by Marc Bodley
This is not a reflection of the staff, but a comment on a policy. I called to ask if a certain product was available and was told that Verizon employees are not allowed to discuss inventory and that I had to come into the store. Really, make me drive to the store and hope you have the inventory I'm looking for. Not a wise policy when Best Buy is 500 feet away.
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April 2024 by Bill Hutson
I went to Verizon in San Marcos Texas because I was having some issues with my cell phone. They helped me very quickly and explained more about my phone so it was a good learning experience.
Thanks, Bill
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April 2024 by Gabriel Kolafa
Worst store ever. Lies to customers about anything just to add lines and make commission
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April 2024 by Lindsay McGowan
Syed, Jasani and Sarah were absolutely wonderful. They helped me with moving my phone from a different provider onto our business account, trading in my phone and allowing us to see other options and deals we can receive if we continue to add lines to our business account. These guys were problem solving wizzes! One of the "specialist" in a call center made a mistake and they worked patiently and effectively to help us get to the bottom of the issue and got me taken care of. These guys are a great team and very knowledgeable, especially Sarah. I watched Sarah help me, while on the phone with their support team, and answering questions for Jasani and to them overhear a point in another conversation across the table as a reminder for her to hand something over that she had. I was thoroughly impressed with her multitasking skill that obviously stems from her years of experience. I'm so glad these people were working the day I came in.
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January 2024 by Chad Weaver
Worst verizon store I have ever dealt with. Waited over hour to to have them help 3 other custmers that came in after me. I wouldn't recommend this location to anyone!
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January 2024 by Steve Johnson
Very helpful with changing out my phone
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December 2023 by Michelle Stright
Friendly employees, clean store and easy to get to.
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December 2023 by พันล้าน ธนโครต
Good place
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November 2023 by Michael M.
Just read the awful reviews. Buyer BEWARE!! These crooks lie and are very dishonest and unethical...Verizon Corporate should shut this place down and after my 2 hour call with corporate to fix all the intentional mistakes made by the liar (Verizon specialist) they are looking into it. Best of luck if you walk through these doors!!!!!!
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September 2023 by JT
Was told both times I went in 2023 that I HAD to keep disney+ on my plan (10.99) and they couldn't cancel it even after updating my plan to a newer one they forced it on me. Today I just found out while dealing with horrible connection in the area issue with customer support that I could have had it canceled whole time...Slimy like a dealership. beware and dont get scammed.
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September 2023 by Jaqueline O.
very bad service a man named Eduardo treated us discriminately, not friendly at all.
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September 2023 by Frank Spates
Checking out the home 5g internet.
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August 2023 by Jamee Warden
Nick made my experience at Verizon a breeze. Even when I was having technical difficulties with my account he tried to solve my problem by offering multiple solutions. He is professional and great at customer service.
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July 2023 by M Rob
Jasmine was a hero. This store has charisma.
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July 2023 by Jean Von Fange
Very pleased with the staff, store and how patient they were answering questions.
