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May 2024 by Morghan Armenta
I’m always greeted promptly and assisted in my shopping quickly. I know I can run here before an event or dinner and find something quickly. Love the selection and the friendly staff.
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March 2024 by Michele Mason
Great selection of the newest fashion trends from petite to plus sizes. Extremely friendly & helpful staff.
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December 2023 by Emily Valentine
Really love shopping at this store! I really appreciate the environment they create for shoppers! The ladies at this store have a knack for making shoppers feel encouraged and helped!
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December 2023 by Kelley S
Changed my mind about not writing a review after reading reviews and now understanding why a 5-star store gets a 4-star average review and after my experience today I can see why.I drove by this store for many years and since it used to not be open on Sundays when I was driving back from San Antonio to Dallas, I had never had a chance to go in until about 3 years ago. My sister had told me that one of her friends really liked the store but always felt uncomfortable because the staff followed people around and made her feel like they thought she was trying to steal something. I had worked retail long ago and understand that there is a fine line between breathing on top of someone and making sure that you're respecting a customer's space and keeping an eye out for possible shoplifters.So, about 3 years ago I stopped by and the staff was attentive and yes kept in the general vicinity while customers shopped. I was ok with it for the most part. It never was too overbearing and I understood it to some extent although it is excessive. It's a great store with a good mix of apparel, accessories and gift items. The buyer does a great job and the store is merchandised well.Well, today I stopped by and was greeted by an employee that has helped me before. I think her name is Joy and she was nice. She would come over to me and ask me if I needed anything, etc and would move on to other customers. She was replaced at times with other employees coming over to me to ask me if I wanted to put whatever item I was carrying at the counter and I would say yes and they would take them. I even walked up to the counter and handed a few small items to an employee to add to my items I was purchasing. Then I walked away and started looking in another area - I think it was some Christmas night shirts/gowns. I had my phone in my right hand. The saleslady that had been working at the counter that had taken those last few items to add to my pile came up beside me and asked me, "What do you have in your hand?"......I was caught off guard by her rude tone and the fact that she wasn't smiling and was seriously asking me what I had in my hand. I responded with the obvious. "My Phone".....and she tried to laugh off the awkwardness by asking if I wanted her to put my phone at the counter. I said no and that I was ready to check out. I was tempted to just leave the store because I realized she thought I was stealing something and I was shocked. I had shopped there before and have spent several hundred dollars in the handful of times I've been in the store. As a side comment....in all my years of shopping from discount stores to high end boutiques and department stores, I have never been asked anything like this and was appalled.So, when I went up to the counter and she was beginning to ring up the items I asked her what their shopping policy was and if they always took items out of people's hands when they were shopping and took them to the counter? When she didn't say anything I asked her or do you do this because you think people are trying to steal things? Still no answer. She kept ringing up the purchase and didn't respond to my questions. She did finish ringing up the sale and acted fine at that point. But the damage had been done.I talked to the floor manager over the phone a few minutes later when I was driving away and she was very gracious and apologized. After I talked to her I looked the reviews up on-line and realized that this is just appears to be part of the culture at the store. I don't know whether it is mandated from the top or just interpreted by some employees differently and not handled well. Based on the reviews it sounds like I wasn't alone in my experience however I'm pretty certain I was almost accused of trying to steal something. Shame on the store employee and shame on the management for not training people better. There is a fine line in trying to have excellent customer service, targeting shoppers as possible shoplifters and
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October 2023 by Kimberley M.
More GREAT clothes from Two P's! Emily picked these items out for my daughter and she loved them all!
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August 2023 by Ryan Travis
Disappointing!!! After a very warm welcome, we were then followed around the store constantly, small talk added. It was the most uncomfortable feeling. Also read exchange policy before you buy…they do not give cash back, only in store credit and holiday items to be returned by 2022 even though we are in 2023. Gift cards are very deceiving, in very small print there is an expiration at 6 months…therefor they refused to honor our gift card. As for a “faith based” boutique, we were very disappointed and will no longer shop there. What loss is it to you to honor any gift card…you have already been paid the money. You are stealing!
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June 2023 by Joy Horton
This place was amazing! Super cute options for all age groups. I came with my daughter and we both found a dress for our occasion coming up! Our helper Jewel was just the best, she even steamed our dresses for us. Love this place!!!
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May 2023 by Nicole C
I usually love popping into cute little boutiques and this was definitely a cute one, but sad to say I did not love my experience. I had just finished a day of shopping at the outlets and when I’m in town I always see this boutique and want to stop but by the time I’m done at the outlets it’s closed.So I walk into the store and I will say I was greeted warmly. As I’m shopping though I began to notice not one but two employees were watching me. At first I thought it was all just in my head so I brushed it off and continued shopping. Every time I glanced up there was one of the two girls that would be just steps away from me and staring right at me. Then they would then try to make small conversation about whatever item I had in my hand when they realized I noticed them. After a while of this I decide to put my theory to the test and I walked clear across the store………and with in seconds one of the two girls were right behind me. I have never felt so harassed. I get it as a business you do want to be vigilant and mind-full of potential theft. So an employee should ask legit questions and see if there’s anything they can help a shopper with to help minimize the possibility for theft and to honestly have good customer service, but there is a line. I was asked more times then I could count if I needed help or if I had anything that I wanted them to hold for me behind the counter (I wouldn’t even have items in hand). All while taking notice that they weren’t asking any of the other customers in the store around me the same types of questions or following them the way I was being. I worked and managed retail for many years so I know when I’m being watched and followed. It was very unpleasant and I could not enjoy my time. I felt rushed I didn’t even get a chance to really look at everything. I was just about leave because I was so uncomfortable but I did find a cute little book for a loved one that I don’t think I would have found anywhere else so I purchase it. The owners were on site and I got a few smiles and hellos, so I don’t have anything negative to say about them.
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May 2023 by Rebecca Phelps
The best selection for unique apparel and unexpected gifts!
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March 2023 by Marcia J.
I love coming to this shop. I make a point to stop when In San Marcos. They have the cutest stuff. What I don't like is sales techniques they are trained to do. No, I don't want to come out of the dressing room until I am done, I can see just fine in the dressing room. No matter how many times you ask, if I am just looking, just let me look. And please please please don't bring me 3 extra things to try on. If I wanted to try them on, I would have, it has the opposite effect every time you do it, I buy less.
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January 2023 by Kelly Heimsath
Would love to spend time shopping and enjoying my experience but unfortunately the staff feels it necessary to constantly follow you and ask about everything you’ve looked at or touched. Even though they are nice about it, it doesn’t lend itself to a nice experience.
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November 2022 by Sabrina Cansler
Lied too and very unhappy being misled about the return policy. I walked up to counter and asked the return policy. Cashier stated 14 days for returns. Nothing else. I said okay and proceeded with purchasing a gift which I said was a gift as for the reason I was not trying it on. After transaction is made cashier says here initial on the bottom of the receipt that I acknowledge and understand the 14 days return policy. So I did. I went back today to return and told oh we only do store credit not refund. You initialed the receipt. YES I DID INITIAL IT. Because you said before I even pulled out my card that it has a 14 day return policy. How about adding at the end of that statement FOR STORE CREDIT ONLY. I LEFT THERE VERY MAD AND WILL NOT BE SHOPPING HERE AGAIN AND HAVE CREDIT TO A STORE I WANT NOTHING TO DO WITH THAT MISLEADS THE CUSTOMER. TRAIN YOUR STAFF TO BE UPFRONT AND HONEST WITH ALL OF THE DETAILS TO MAKE INFORMED DECISIONS ABOUT THE PURCHASE before ringing them up only to initial and be stuck with credit. Do not trust the salesperson apparently read the fine print and ask questions before you spend your hard earned dollars here. It’s 2022, who doesn’t offer refunds ESPECIALLY WHEN THEIR OWN EMPLOYEES ARE NOT BEING HONEST TO CUSTOMERS. Bad Business Practice
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November 2022 by Jessie B.
This is the best boutique I've ever been to. The costumer service is BEYOND!!! I came in in search of a dress for a wedding. One of the girls (forgot name :( ) found me, asked me if I need assistance, and carried every style of dress to a dressing room for me. Picked some she thought were cute. Even sized a dressed down for me as I realized when looking in the large mirror it was too big. I ended up purchasing that one, too. Thanks to her!! I found so many great things. Then after purchasing my dressed and cover up I remembered I needed jewelry. She chose 2 pieces for me that both worked together. I still love them. Then keep your items at the front as you go through the store. Bag them up for you then walk around the front desk to hand you your items after purchasing. So nice!!!! Really Can't wait to stop in again when I visit the area. Thank you guys!!!
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November 2022 by Sabrina Pack
Lied too and very unhappy being misled about the return policy. I walked up to counter and asked the return policy. Cashier stated 14 days for returns. Nothing else. I said okay and proceeded with purchasing a gift which I said was a gift as for the reason I was not trying it on. After transaction is made cashier says here initial on the bottom of the receipt that I acknowledge and understand the 14 days return policy. So I did. I went back today to return and told oh we only do store credit not refund. You initialed the receipt. YES I DID INITIAL IT. Because you said before I even pulled out my card that it has a 14 day return policy. How about adding at the end of that statement FOR STORE CREDIT ONLY. I LEFT THERE VERY MAD AND WILL NOT BE SHOPPING HERE AGAIN AND HAVE CREDIT TO A STORE I WANT NOTHING TO DO WITH THAT MISLEADS THE CUSTOMER. TRAIN YOUR STAFF TO BE UPFRONT AND HONEST WITH ALL OF THE DETAILS TO MAKE INFORMED DECISIONS ABOUT THE PURCHASE before ringing them up only to initial and be stuck with credit. Do not trust the salesperson apparently read the fine print and ask questions before you spend your hard earned dollars here. It’s 2022, who doesn’t offer refunds ESPECIALLY WHEN THEIR OWN EMPLOYEES ARE NOT BEING HONEST TO CUSTOMERS. Bad Business Practice
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October 2022 by Kelbi Kirby
Absolutely, hands down the best staff I’ve experienced in San Marcus area.I always find the perfect outfit for any upcoming occasion. Highly recommend! ❤️??
