Sam's Club Gas Station in San Marcos has recently changed its policy to serve only Members, no longer selling fuel to the public. As a result, the fuel prices always reflect the Member discounted retail prices. The station's self-help checkout process is easy to use, although the Member Services desk may be understaffed, but staff members are friendly and helpful. Customers appreciate the convenience of scanning items themselves and receiving receipts via email, which saves time, especially for those on a schedule. The store offers a wide selection of items, and shoppers enjoy the Scan & Go feature inside the store. However, some note that store hours are not always updated online, leading to confusion about opening times. Staff members have been described as not always friendly when providing information about hours. Despite this, overall satisfaction remains high, with many customers loving the store’s variety and the convenience of modern checkout options. It is important to mention that the reviews also include unrelated content about Forex trading, which is not relevant to the business itself. Focusing on the reviews about Sam’s Club Gas Station, it appears to be a store that values member service, convenience, and a wide product selection, though it could improve staffing and communication about hours.
The attendent at the Sams club gasoline was so helpful and truly kind. I was such an idiot and accidentally had spilled gasoline on myself- the attendant rushed over and asked if I was okay. He could’ve been mean but he wasn’t- he truly cared and it made what could’ve been a bad day into a good day. KING
December 2023
Easy to check out at self-help register. The Member Services desk just wasn't staffed enough, only one clerk; but, she was pleasant and handled my issue. Don't complain about scanning when exiting the store. I had five items, and accidentally scanned one twice: expensive ahi tuna. I forgot the fruit, which gave me a discount.
October 2023
Sams has a great meat market with a great selection of Steaks and sausage for Home Grilling
