-
January 2024 by Wael knight
If your looking for furniture that's made very well and good quality that's the place to go too also it's half the price from the original store so I really recommend it. Everything I have from them is mostly what's still lasting and I am slowly getting rid of my other furniture as the get older
-
August 2023 by Jeromy Miller
Great deals can be had here if you time it right! In many cases the items have little or no wear/superficial scratches and are heavily discounted(up to 85% off retail!).
-
April 2023 by Michelle Dolan-Rushing
Kaylaa at RH and most of the other staff are real designers. They listen to your needs and style instead of pushing styles that you don't like. I have learned a lot from her about design. It is definately not just about picking things that have wow factor. Designing your home is a series of layers that compliment each other. I suggest becoming a member to receive a discount and also to benefit from the use of their design team.
-
October 2022 by Tiffany Lindsey
Deep discounts and flow of fresh inventory are only surpassed by the extraordinary service from Blaine. He’s helped us pick out the best of the best and wrap things up carefully and even load them into our car. Top-notch knowledge and helpfulness is why I keep going back for more. Thank you Blaine!
-
September 2022 by J B
Never crowded. Feels like always the same items. Quiet and peaceful inside. Good deals to be had.
-
June 2022 by Paticularly Spectacular with Hope Kay
Not much here but a few overpriced items. Definitely not worth a trip out unless you need an area rug. Then I highly recommend this place.
-
January 2022 by Aldo Lavalle
5 stars for a pretty good store experience. Staff is friendly, attentive, willing to answer all of your questions.Yes, this is a Restoration Hardware store. So it IS still very pricey. Everybody should be aware of the price level you are walking into. But hey, you get what you pay for. In this case, items made of amazing QUALITY. There ARE damages to some items, typically priced accordingly.Discounts range in amount, 50%-80%, all items have tags with a detailed written explanation of discount(s) and damages if any (pictured). They confirmed that they get new product every Friday! Which all goes straight to the sales floor. Which is great.Once you purchase large furniture, store associates do a walk through with you, as you agree to any damages, if any. Stock employees then wrap up your items, and meet you in the back of the store to load up your items into your vehicle. Only 15 minutes after purchase!Overall great store, variety of product, great quality items. It's nice to have this discounted option, way better than full price at The RH in the Domain in Austin!
-
November 2021 by John
Only if you are interested in damaged furniture in very limited quantity. I honestly expected more from RH and I would suggest they not have an outlet as this damages the brand.
-
August 2021 by Peter Nguyen
Nice staff. Organized.
-
July 2021 by MJ “GringaRoja”
All the little fun toys near the checkout are gone. Sad face. Store was unappealing & needs some color to brighten it up. Just a bunch of drab furniture. And meh light fixtures. They had some kind of weird outdoor chairs that didn't seem to have legs.
-
May 2021 by Brando Miranda
I had a terrible experience with the manager Matt at the store. Unprofessional, rude and generally unhelpful. I strongly suggest new leadership for the store and making sure they are trained in leadership - especially customer treatment.
-
May 2021 by Rene Sandoval
Careful, you need to at the store and the store has policies to not support purchases online or on the phone or even if you already said firmly you will buy their merchandiseI want to warn future customers in purchasing in this store. Their policies are somewhat unreasonable and have little interest in supporting the customer. If you ware not on your way to the store they won't reserve it for you even if you already know the furniture you want. It might seem reasonable they have no way of guaranteeing you are on your way. They want you to say that. So you can easily say you are on your way and tell them your 3 hours away or whatever. Althouhg you already spoke with the other companies that do the delivery, know the people in the store or in the moving company. This is why Matt at RH not only gives RH a terrible reputation but is clear why he will never have any work better than he has. He has no human sensitivity for doing business or treating others well. He doesn't understand that businesses are done with human's between humans. He even goes ahead and say "things are getting heated" although things were not heated and thus after his comment they did. I conduct myself with honor and dignity and addressed him respect and honesty throughout. But his policies apart being unreasonable incentivize customers to lie to him. He has no way of knowing where I am, how I am travelling...but I can guarantee my seriousness of doing business because I know who helped me at the store, the rental business (btw who treated me fantastically, highly recommend Tiffany at 2 runway), my willingness to buy it over the phone and my willigness to speak with anyone at the store who could make this happen. I warn you buying anything from this store especially in the manager Matt is there. I bet he gets no performance review since he is the typical abusive manager but in the end there are always consequences for people's action and treatment of others. Let's see an alternative behaviour that would have been effective. Perhaps apologizing sincerely that he really cannot change the policies, letting us know why and how it would get him in trouble. Empathy goes a long way. We live in dangerous times with covid and we all are more understanding than he thinks. If he tried to treat us better perhaps this review wouldn't exist. The exact details of guessing how he could have behaved don't matter, but better treatment of customers is essential in business. I hope there are changes in this store to reflect the excellent quality of RH. Perhaps, a customer service training is essential and having a team or managers rather than 1 single cruel manager that is destroying the reputation of this store and RH in general. Really appalling.
-
February 2021 by Loren Sack
Shopping here is like shopping at a garage sale, you may find something that isn't dinged up, dirty or damaged, however, you will still pay a premium. The premium may not be RH premium, but is you compare to a custom furniture order, the quality of the outlet is less than custom for the same price.
-
October 2020 by Jacky Walker
Probably one of the blandest, most colorless stores I've ever been in with mostly overpriced FURNITURE. A long way from the original concept of the store decades ago when it really was a cool place.
-
March 2020 by Crystal Barrientez
Beautiful furniture. It is pricey though.
