RBFCU is a leading credit union that offers a wide range of banking services, with a commitment to personalized service and improving members' economic well-being. While the credit union has generally positive reviews, one customer expressed frustration with being charged a $24 courtesy pay fee for a small overdraft, despite having funds in another account. Another customer, however, praised the credit union's helpful staff in resolving an account hacking issue, highlighting their long-term loyalty to RBFCU. Overall, the credit union is described as convenient, with helpful staff and short wait times, making it a preferred choice for many customers.
Staff is fast and friendly. Always so nice and helpful
September 2023
Thank you to Ms.Ross for helping clean up the mess of our account getting hacked. There was alot to fix and she did it. This is why we have been with RBFCU for over 20 years. Thank you very much.
May 2022
I tried a few banks, this one is the best in my opinion. Very convenient locations. Always helpful and you don't wait long.
