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“I needed an important package with meds for a loved one and walked in after work feeling urgent and emotional. (The courier who had my package was new and had dropped a "sorry we missed you/ schedule redelivery" slip in my box. ) My only option if I wanted to get it today was to wait. I sat there for 2 hours working on a side project and watched Maggie and Ernest handle one difficult customer after another with so much patience.
Maggie is the one I primarily dealt with. She deserves an award, a raise-- something!-- for all the grace, professionalism, and humanity she showed. She's an exceptionally kind and level headed human being.
I see all the negative reviews and I understand--we all want our packages asap, but these people have a huge workload. And sometimes there are things outside of their control. (Who can't relate to that? )
What I know is that this staff went out of their way for me on an extra busy day. And I will always appreciate that. THANK YOU!”
“Going to the post office is not always a preferred task, but Ellen and her team at this location make it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.”
“I appreciate our Kyle post office. The people there are friendly, knowledgeable, and diligent with our mail. They have NEVER in 23 years lost a package or mistakenly delivered any of my packages to another mail box (unlike many other ground or air mail businesses I have used). Therefore, I no longer use any other delivery service, and have told the people who work at our post office how greatly I appreciate them. I just want everyone else in our area to know that they are the best!”
“The bad reviews here are embarrassing to read as a human being. They do a good job, and the ones complaining here are some of the most self-entitled dim-witted numbskulls I’ve ever come across.”
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“First time here. Had a little confusion locating the place since Google direction showed it was at the supermarket but was able to find it easily. The 2 ladies in the front were very welcoming & was in & out of there in less than 5 minutes to ship an item.”