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June 2024 by Erich Beck
Didn't have common gm light bulbs
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April 2024 by CE Stephenson
Mr. Garrett showed great customer service when he helped my daughter with an issue of a burnt headlight bulb.
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April 2024 by Rebecca Elliff
Customer service is nice. Find them helpful when needing parts.
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April 2024 by Mike Samaro
Great people work here
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January 2024 by Jon martin
Absolute clowns that work here. Especially Domingo. Laughed at my face and knows nothing about what he’s doing. Manager on duty is on a power trip. Your employees. Learn your place.
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December 2023 by JT Cocke
Always helpful and convenient
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November 2023 by Steve De La Rosa
This store has someone in management with a big birth mark on his face who just wants to tell the other team members what to do so he can sit at the computer all day, doing as little work as he can. I did not want to talk to him after what I saw was happening however all the other team members were working. I talked to him about some LED bulbs for my truck and he gives me every excuse as to why he does not know if the bulbs are compatible with my truck saying he needed to see my old bulbs first,... I thought to myself that is soo stupid of an answer, who takes the old bulbs off and drives with no lights without having the new bulbs first? He is lazy and I am burning time expecting him to do his job. It is bad to not want to be a team player and help his team members he works with it is more bad for the store to lose money cause he does not want to help the customer. I went to the O'Reilly Auto Parts at 1213 Texas 80 talked to a very helpful young man named Jared and got what 1 of 2 boxes of LED bulbs that I needed from there I drove to O'Reilly Auto Parts at 815 Loop 337 in New Braunfels. Before making the drive I talked to a very nice young girl named Rebecca who had the second box with my name on it when I got there. This store needs to terminate this person he's not a team player and they are losing money with him.
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November 2023 by Juan Sanchez-chino
Terrible service. my daughter called from college telling me her car hesitated to start I told her to go there that they would help. She’s already nervous then they tell her she needs a battery and it would be 2 hours for them to be able to change it!! Really it’s a 10 minute job!!
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September 2023 by brandon prevost (gogo5o)
Had what i needed and if not I got it the next day.
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July 2023 by Amanda Mota
Tristan was fantastic! He was very friendly, helpful, efficient and proactive. Thank you Tristan! You are AWESOME! Give this guy a raise. AutoZone could learn a few things from this guy!
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July 2023 by Stacy Gullion
Very helpful staff
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July 2023 by Hector Hugo Padilla
Excellent service
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July 2023 by Felipe
Find what youneed
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July 2023 by LK Y
The young man helping me was efficient!
In and out in 5 minutes
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July 2023 by Rogelio Mendoza
Good service. ?
