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“I don't like going into this location. the employees are almost always rude to me. They usually treat me like I'm stupid for asking for their help. I don't work for AT&T, I don't understand their system and I need their help from time to time. Today I was very pleased with the service. I had a young man named Douglas help me today. He was kind, courteous and helped me with my issue in less than 5 minutes. every other time I've been there I've felt like they didn't want me there if I wasn't buying something. AT&T is not the cheapest. For $100 a month I don't think asking for 5 minutes for customer service is asking too much. If more of their employees were like Douglas, I would shop there when I need a new phone or accessories.”
“Abigail was so nice and friendly. She helped set up my whole family’s phone plan in under an hour!!! She was super knowledgeable and answered every single question my family had. I’m so glad I switched to cricket and came to this location?”
“Eddy was so helpful and nice when we came in for assistance with my father's phone! My sister and I couldn't figure out how to turn off the "Talk Back" feature and Eddy instantly knew what was going on and fixed it with a few clicks!”
“Kriss and Two other ladies helped me out with a replacement phone from the insurance company.All three went well above board in helping me with many challenges per the replacement insurance folks.They really care about helping their customers.I very strongly recommend this store for any cellular needs.”
“The Manager (Jaycee R.) of the store was extremely helpful and her Customer Service was OUTSTANDING! She actually helped me saved money in purchasing a new phone and was very knowledgeable and helpful in every way! Ms. Jaycee R out of San Marcos, TX Store #S575 deserves a promotion or definitely incentives because she is truly the epitome of what "Customer Service with a smile" looks like. I would definitely go back to her and her store in a heartbeat. This young lady is THE ABSOLUTE BEST!!! Great job Jaycee!!!! Kudos!!!! ?????”
“Valerie was wonderfully helpful. After mega frustration at New Braunfels Metros, I decided to try another place. Her knowledge of the problem and how to fix it was a miracle. My blue tooth on the old phone wasn't working so she just put my contact data on my gmail then retrieved it on my new phone.”
“Neutral in review. Customer service could be better. Each employee we've encounter seem annoyed/bothered when asking for assistance. Isles are mostly stocked but only when shopping mid week. We specifically make our day shopping and each time a request for hot dogs, staff simply state they're out or "it will take 20mins" Even when we've offered to return and still purchase (3) hot dogs, popcorn and drinks staff express annoyance. No friendly ness from many except cashiers that we feel forced to converse”
“I appreciate Kerstin. Help she was very Profesional l couldn't have got my new phone started with out her help we Need more workers like her l am. Sold on t Mobile. She is awesome.”
“I went to Verizon in San Marcos Texas because I was having some issues with my cell phone. They helped me very quickly and explained more about my phone so it was a good learning experience.
Thanks, Bill”
“Angelee in the auto department was so kind and attentive. We really appreciated her amazing customer service, she made the experience much more enjoyable and we will be back here in the future for any more car troubles!”
“I've been having a big problem with T mobile and was starting to get mad about the situation, but Alphonso was super patient and helpful and eventually we solved my problem!”
10AM - 7:30PM
1023 TX-80 Ste 103, San Marcos
Mobile Phones
“Sarah has helped me every time I've gone to the Boost store. She is very patient with everyone, even when she has several customers all at once. She always has a smile, positive, and very helpful and professional with everyone that comes in. She works out any issues I have with the service. She does the job of 2 people. She definitely deserves 5 stars!”
“We can’t be any more happier with our experience today, Michelle was such a big help with getting us a phone today. This has by far been the best experience we have had purchasing a phone. Thank you so much spectrum and Michelle for really taking care of us!”
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“Great experience! They’re local, extremely knowledgable & quick!! Tin was more than helpful & informed me of all my options. He offered his recommendations on what I should do about repairing or replacing my phone. I went with… repairing the charging port. It only took a couple hours & I had my phone back in my hands!”